Senior Business Intelligence Analyst

6 hours ago

Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱600,000 - ₱800,000 per year

BASIC FUNCTIONS:

  • Interact with Internal clients for understanding Key business Priorities and Opportunity identification.
  • Needs Excellent Client Communication Skills
  • Direct the identification of gaps and Transformation improvements in the various processes
  • Develop and Execute Key Process Excellence, Automation & Digital Transformational Project Roadmaps for the aligned businesses to deliver contractual/non contractual productivity, customer experience and other P&L impacts, as agreed with the business
  • Green Belt Level – Medium to High Impact Projects – Lean Six Sigma, Automation, Transformation
  • Provide innovative leadership driving quality performance, automation projects
  • Ensure the use of problem solving and root cause analysis where necessary
  • Lead Value stream Mapping and Problem Solving & Ideation Workouts with the aligned businesses
  • Monitor & audit the deployed processes for effectiveness & efficiency
  • Participate on Process & Digital Ideation events and setting up Visual Management of dashboards & metrics
  • Participate on generating business impact for the clients using the CI methodologies and frameworks
  • Be the cultural change agent, Drive robust governance with stakeholders & Risk Assessments
  • Collaborate with various departments, offshore/onshore support personnel, and vendors to meet business needs
  • Ability to demonstrate outstanding interpersonal and communication skills with the ability to communicate across various levels of associates within a highly matrixed organization
  • Validated ability to work efficiently in a team setting as well as independently

COMPETENCIES NEEDED:

  • Good Project Management experience – Designing and driving small to medium scale improvement & transformation projects
  • Excellent Problem Solving & Analytical bent of mindset
  • Lean & Green Belt Trained, Tested, Certified
  • Good knowledge on Automation + Robotics + Other digital technologies
  • Technology/ Digital / Automation awareness - Ability to come up with creative solutions to address customer needs
  • Ability to engage effectively with Senior Leadership, Customers and people from all levels of the organization – good Communication Skills
  • Ability to work independently with a sense of urgency
  • Critical thinking & accountability
  • Good Leadership, consultative & partnering skills required
  • Openness to new ideas and diverse cultures
  • Relevant experience in the design, implementation, and administration of Digital transformation projects
  • Domain SME Preferred – Contact Centre Operations - Good Customer Service / Collections Operations background would be an advantage

What's in it for you?

  • Competitive Salary Package
  • Leave Credits (Convertible to Cash)
  • Government Mandated Benefits
  • Annual Performance Appraisal
  • HMO + 1 dependent
  • Retirement plan
  • Fast Promotion
  • Opportunity for growth
  • Continuous learning programs
  • Work-life balanced activities
  • Great work culture
  • Company Events
  • Staff House (Shared Cost Accommodation)
  • Relocation assistance
  • Free P2P Shuttle Service
  • Fast hiring process
  • Start ASAP

Job Types: Full-time, Permanent

Pay: Up to Php80,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Transportation service provided

Experience:

  • Looker Studio: 1 year (Required)
  • Business Analyst / Business Process Consultant: 10 years (Preferred)

License/Certification:

  • Lean Six Sigma Green Belt Certification (Preferred)

Work Location: In person

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