Employee Relations Supervisor

• Embark on a fulfilling and engaging career.
• Great salary package & benefits plus a great working environment.
• Escape the ordinary and start your career journey with us.
• Earn generous benefits + personalized L&D program

About BSA Solutions Outsourcing, Inc.

We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace—we are a family. We create a satisfying work environment, one where you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

Please Note: This is a permanent, on-site DAYSHIFT position in Cebu City.

About the Client

5 ELK is an offshore service provider with a workforce of over 400 based in Cebu, Pampanga & Dumaguete. Our teammates work in financial services & general operations for businesses in Australia, the UK & beyond.

About the Role

As the Employee Relations Supervisor at 5 ELK, you will Plan, develop, implement and promote activities and programs that enhance overall employee engagement, communication and relations while overseeing the compliance of company employment policies and practices with relevant employment regulations.

Responsibilities

• Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations' approach to its employees is fair, respectful and consistent.
• Gather, analyze and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement
• Identify risks and challenges to the employee relationship
• Reduce risks by developing programs, policies and procedures to promote fair and equitable employee relations and business decisions
• Evaluate and improve existing HR practices to introduce new perspectives, trends and processes.
• Ensure employment policies and practices comply with relevant employment regulations
• Oversee company-wide application of workplace policies and procedures
• Assist with the development and implementation of diversity, equity and inclusion programs
• Advise management and leadership on employee relations
• Serve as the point of contact on fundamental HR issues and questions
• Partner with Senior Manager of HR on complex employee relations issues
• Provide guidance and counsel to employees on employee relations issues and workplace practices
• Receive, evaluate and respond appropriately to employee concerns
• Conduct investigations of complaints and recommend corrective actions
• Oversee, review and advise on employee grievance and disciplinary processes
• Work with Senior Manager of HR in overseeing employee consultations
• Assist and advise on the company response to crisis
• Monitor employment contract negotiations and administration
• Stay current with employee relations trends, regulations and legal requirements

Requirements

• Bachelor's degree in Human Resources, Employee Relations or related field
• At least 3-5 years solid experience in the same field and level of responsibility
• Solid working knowledge of the principles and practices of employee and labor relations
• Knowledge of contract administration
• Demonstrable experience is developing and executing programs that impact positive employee relations
• Excellent communication and interpersonal abilities.
• Strong stakeholder management skills.
• Strong integrity to handle sensitive and confidential information.
• Strong organizational and time-management skills.

Perks

• Fixed dayshift + weekends off
• Aussie holidays + Christmas & New Year off
• HMO up to ₱200k + 1 dependent from day one
• Modern office set-up
• Company events & wellness programs
• Mentoring from seasoned pros

Job Types: Full-time, Permanent

Pay: Php35, Php40,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Pay raise

Application Question(s):

• How much would be your expected salary for this role?

Experience:

• Employee Relations: 3 years (Required)

Work Location: In person