Business Operations
3 hours ago
QUALIFICATIONS:
- Experience: [3-5+] years of experience in an Operations, Business Administration, or Management Consulting role, preferably within a professional services environment (e.g., engineering, architecture, legal, consulting)
- Process Focus: Proven track record of designing, documenting, and implementing new operational processes that have led to measurable increases in efficiency or organization.
- Technical Skills:Advanced proficiency in Google Workspace or Microsoft Office Suite.Demonstrated experience selecting and utilizing Project Management Software ([e.g., Asana, ClickUp, ]), CRM systems, or Time Tracking/Billing software.
- Soft Skills:Strategic Thinker: Ability to see the "big picture" of how administrative functions support high-quality engineering delivery
- High Ownership: A self-starter who can identify a problem and independently develop and implement a solution. Exceptional attention to detail and a commitment to order and structure.
- Preferred Qualifications (Nice to Have)Direct experience working with or for an architectural or engineering firm. Knowledge of standard professional service contracting frameworks
JOB DESCRIPTION:
Business Process Architecture & Implementation (Core Focus):
- Analyze current operational workflows (e.g., project initiation, invoicing, client communication, document control) and identify critical bottlenecks and inefficiencies
- Design, document, and roll out standardized operating procedures (SOPs) for all administrative and operational functions.
- Establish best practices for internal document management, file naming conventions, and project archiving to maintain regulatory compliance and efficient retrieval.Select, implement, and manage cloud-based tools and software to automate routine tasks (e.g., proposal generation, time tracking, project management).
- Contact HMO, Insurance, etc. supplier to assist on getting the team's package.
Operational Efficiency & Structure:
- Create and manage the internal structure for all non-engineering business functions, bringing order and clarity to roles and responsibilities
- Develop systems for tracking key operational metrics (e.g., utilization rates, project initiation lead time, cash flow) to provide actionable insights to the leadership team.
- Act as the internal champion for efficiency, continuously reviewing processes for optimization and cost reduction.
Financial & Administrative Coordination:
- Manage and track client invoicing, ensuring timely submission and follow-up on outstanding payments.
- Oversee expense reporting, budget monitoring, and coordination with external accountants for monthly reconciliation.
- Handle sensitive company documentation, contracts, and legal agreements with strict confidentiality.
Leadership Support & Communication:
- Manage executive calendars, schedule high-priority client/vendor meetings, and prepare meeting agendas and concise summaries.
- Draft and refine professional business correspondence, proposals, and internal communications, maintaining a consistent brand voice.
- Facilitate efficient communication between engineering teams and external partners.
Job Types: Full-time, Permanent
Pay: Php30, Php60,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
Experience:
- Operations, Business Admin or Management Consulting r ole: 3 years (Preferred)
- finance and admin coordination: 3 years (Preferred)
- Operations management: 3 years (Preferred)
Work Location: In person
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