Senior IT Administrator

Job Description for Senior IT Administrator

Interstaff Inc.Systems Operations Team

About Interstaff

Founded in 1998, Interstaff is an international nurse staffing agency that recruits nurses worldwide and places them in hospitals throughout the United States. We operate on a nurse-first mindset, whereas every role at Interstaff supports the nurse and contributes to the success of their journey. We also work to meet our hospital clients' staffing needs by connecting them with the world's best nurses.

Location: Remote in the Manila, Philippines Metroplex

Role Overview

The Senior IT Administrator, reporting directly to the Systems Operations Manager, is a critical role responsible for building and maintaining a secure, efficient, and well-organized technology environment. This position will serve as the cornerstone of our IT operations, implementing robust security measures, streamlining user management, and establishing comprehensive IT governance across the organization.

As the sole IT team member initially, with potential for team growth, this role requires an experienced professional who can work independently while building collaborative relationships across all departments. You'll be instrumental in implementing modern IT practices that support our nurse-first mission and enable our continued growth.

Key ResponsibilitiesIT Infrastructure Management

• User Account Management & Access Controls: Implement and maintain comprehensive user provisioning, de-provisioning, and access level management across all business platforms with granular, role-based permissions.
• Single Sign-On (SSO) Implementation: Lead the immediate deployment of SSO solutions across our software ecosystem to enhance security and user experience.
• Network Infrastructure & Security: Manage and secure our cloud-based network infrastructure, ensuring optimal performance and protection against threats.

Security & Compliance Leadership

• Security Training & Testing: Develop and execute comprehensive phishing awareness programs and data security training initiatives for all employees.
• Data Security Enhancement: Proactively identify and implement security improvements to protect sensitive nurse and client information.
• Risk Assessment: Conduct regular security audits and vulnerability assessments to maintain robust cybersecurity posture.

Inventory & Asset Management

• Comprehensive IT Inventory: Establish and maintain accurate, real-time inventory of all software licenses, user accounts, access provisions, and hardware assets.
• Software Lifecycle Management: Oversee software procurement, deployment, updates, and retirement processes.
• Hardware Management: Coordinate hardware procurement, deployment, and maintenance across the organization.

Support & Optimization

• IT Helpdesk Support: Provide responsive technical support to employees across all departments, ensuring minimal disruption to operations.
• Process Improvement: Proactively identify opportunities to make our systems more secure, efficient, and accurate, driving continuous improvement in IT operations.
• Business Impact Analysis: Collaborate with department leaders to understand technology needs and recommend solutions that enhance business outcomes.

What We Are Looking ForExperience & Expertise

• Senior-Level Experience: 8-10 years of proven experience in IT administration, with demonstrated success in managing enterprise-level IT environments.
• Cloud Infrastructure Proficiency: Strong experience with Google Workspace administration and cloud-based systems management.
• Security Mindset: Deep understanding of cybersecurity principles, best practices, and implementation strategies.
• SSO Implementation: Experience deploying and managing Single Sign-On solutions in business environments.

Technical Skills

• Google Workspace Administration: Advanced proficiency in managing Google Workspace environments, user accounts, and organizational units.
• Access Management: Expertise in implementing role-based access controls and user provisioning systems.
• Cloud Platforms: Familiarity with cloud infrastructure; AWS environment experience is advantageous.
• Security Tools: Experience with security training platforms, phishing simulation tools, and vulnerability assessment systems.

Personal Attributes

• Proactive Problem-Solver: Strong analytical abilities with a talent for identifying issues before they become problems and developing innovative solutions.
• Independent Leader: Ability to work autonomously while building strong collaborative relationships across all organizational levels.
• Detail-Oriented: Exceptional attention to detail and accuracy, critical for maintaining secure and compliant IT environments.
• Communication Excellence: Outstanding verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Continuous Learner: Commitment to staying current with emerging technologies and industry best practices.
• Business-Focused: Understanding of how IT decisions impact business operations and the ability to align technical solutions with organizational goals.

Minimum Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 8-10 years of experience in IT administration or systems management.
• Proven experience with enterprise user account management and access controls.
• Strong background in cybersecurity practices and implementation.
• Experience with cloud-based infrastructure management.
• Excellent problem-solving and analytical abilities.
• Demonstrated ability to work independently and manage multiple priorities.
• A commitment to continuous improvement and professional development.

Growth Opportunities

This role offers significant opportunity for professional growth and increased responsibility. As Interstaff continues to expand, the Senior IT Administrator will have the opportunity to build and lead an IT team, develop strategic IT initiatives, and play an increasingly vital role in our technology roadmap. We value innovation, continuous learning, and the development of our team members into future leaders.

Job Types: Full-time, Permanent

Pay: From Php110,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Have you previously served as the primary or sole IT administrator in an organization? (Yes/No) answer is required
• How many years of experience do you have with Google Workspace administration. Please include the scale (number of users, organizational units, integrations, etc.). answer is required
• Have you led or directly implemented a Single Sign-On (SSO) solution? (answer is required)
• Which of the following have you managed in a professional setting? (Select all that apply)

A. Google Workspace Administration

B. Role-based Access Controls / User Provisioning

C. Single Sign-On (SSO) Implementation

D. Cloud Infrastructure (AWS, GCP, Azure)

E. Security Tools (phishing simulation, vulnerability assessments, endpoint protection)

F. Software & Hardware Inventory Management

• Which of the following security-related initiatives have you led? (Select all that apply)

A.Phishing awareness training

B.Security audits

C.Vulnerability scanning

D.Incident response planning

Experience:

• IT administration or systems management: 8 years (Required)

Work Location: Remote