Senior Procurement Coordinator

About Us

*HelloConnect*

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

Have you ever wondered how HelloFresh delivers thousands of meal boxes to customer's doorsteps? Are you passionate about Supply Chain Management, and hope to impact the experience of thousands of customers? Are you obsessed with helping solving challenging problems and creating new solutions? If so, we look forward to hearing from you

HelloFresh is looking for a Senior Procurement Coordinator to support our US Supply Chain Operations which spans various HelloFresh brands. This role will ensure the accuracy and timeliness of our ordering processes using a combination of in-house tools and google suite packages. Working closely with the Procurement, Warehouse Ops ,and Inbound teams, this role will place and track purchase orders to ensure the fulfilment of customer orders. As a senior position, this role will role model our HelloFresh values and continuously look for ways to improve our supply chain.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

Skills and preferred qualifications

• Collaborate with HelloFresh buyers, distribution centers, offsite production, and suppliers to guarantee on-time delivery of ingredients and ensure category excellence.
• Place purchase orders to allocated vendors for a variety of food or packaging Stock Keeping Units (SKUs), at the correct price, quantity, buffer, etc. provided by buyers
• Promptly notify suppliers of distribution center rejections, detailing the cause and managing the resolution process while providing continuous updates to all internal and external stakeholders
• Coordinate and track cycle count requests with the Distribution Center (DC), ensuring clarity in initial communication and providing timely status updates to buyers.
• Identify inventory risk within our inventory management tool, propose data-driven solutions to buyers, and ensure timely execution of approved corrective actions.
• Partner closely with the Inbound Logistics team to monitor and track the Estimated Time of Arrival (ETA) for all Purchase Orders (POs) scheduled to land daily.
• Accountability for key performance metrics
• Define and execute necessary audit checks to ensure orders are complete and accurate before sending to suppliers
• Manage supplier queries and performance through clear communication, monitoring and reporting
• Maintain the confidentiality of our data and uphold the integrity of our business. Identify and correct data inaccuracies
• Support on additional day to day tasks as needed, stepping in to cover other category areas or cover absences when required
• Remain flexible to changing duties and responsibilities as business needs vary

WHAT YOU'LL BRING

• At least 18 months as a Purchasing Coordinator or other relevant experience
• Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

SOFT SKILLS

Excellent verbal and written communication, collaboration, and self-management skills with a strong focus on teamwork.

Strong analytical, problem-solving, and critical thinking skills

Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.

Hands on mentality

Initiative and proactivity

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.