Branch Head/ Team Leader

2 days ago

Quezon City, National Capital Region, Philippines TrainingPh Full time ₱216,000 - ₱300,000 per year

The Branch Head ensures smooth daily operations of the laundromat, leads the staff, maintains store standards, manages basic administrative tasks, and secures high-quality customer service.

A. Operations Management

  • Open and close the branch following standard procedures
  • Ensure machines are functioning and properly maintained
  • Check cleanliness of the entire branch (front area, back area, machines)
  • Monitor supplies (detergents, plastic, CI sheets, etc.)
  • Prepare daily, weekly, and monthly reports

B. Staff Supervision

  • Create staff schedules and ensure manpower readiness
  • Coach and guide Laundromat Attendants
  • Monitor performance, attendance, and task completion
  • Enforce company rules and ensure proper work ethics

C. Customer Service

  • Assist customers with services, machine concerns, or questions
  • Handle complaints professionally and provide quick solutions
  • Maintain a friendly and professional store environment

D. Cash Handling & Reporting

  • Oversee daily sales
  • Monitor petty cash and ensure accurate documentation
  • Submit reports on time

E. Coordination

  • Coordinate with HQ for maintenance, supply replenishment, and HR concerns
  • Report any machine issues, safety hazards, or urgent operational risks

Key Competencies

  • Leadership & People Management
  • Problem-Solving
  • Customer Service Orientation
  • Attention to Detail
  • Time Management
  • Basic Computer Skills (Google Sheets/Excel preferred)

Qualifications

  • At least College Level (any course)
  • Experience in retail, service industry, or team supervision is an advantage
  • Strong communication and leadership skills
  • Basic math / reporting skills
  • Reliable, organized, trust-worthy
  • Willing to work on weekends or shifting schedules
  • Willing to work in Quezon City
  • Can work with minimal supervision
  • Can start immediately

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your idea about Quicklean?
  • What made you interest to apply as a Branch Head?
  • Are you currently employed?

Education:

  • Bachelor's (Preferred)

Experience:

  • Service and Retail: 2 years (Required)

Location:

  • Quezon City (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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