Branch Business Head

2 days ago

Makati City, National Capital Region, Philippines City Savings Bank Full time

About the role

We are seeking a talented and driven Branch Business Head - Makati Branch to join our dynamic team at City Savings Bank. In this full-time position, you will be responsible for leading and managing the operations of our branch in Makati City. You will play a crucial role in driving the branch's business growth, ensuring exceptional customer service, and fostering a positive work environment for your team.

What you'll be doing

  • Oversee and direct the daily operations of the branch, ensuring efficient and effective service delivery to our customers
  • Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's deposit and loan portfolio.
  • Manage and mentor a team of branch personnel, providing guidance, training, and performance feedback to ensure a high-performing and engaged workforce
  • Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
  • Monitor branch performance metrics and implement corrective actions to achieve business goals
  • Ensure compliance with all relevant banking regulations, policies, and procedures
  • Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share

What we're looking for

  • Minimum of 5 years of experience in a similar branch management or banking leadership role, preferably in the retail banking sector
  • Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
  • Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics
  • Excellent communication, interpersonal, and leadership skills to effectively engage with customers, team members, and stakeholders
  • Proficiency in financial analysis, budgeting, and performance management
  • Ability to work in a fast-paced environment and adapt to changing business needs
  • Bachelor's degree in Business, Finance, or a related field

What we offer

At CitySavings Bank, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health insurance coverage
  • Generous annual leave and sick leave entitlements
  • Opportunities for career development and professional growth
  • Retirement and pension plans
  • Team-building activities and social events

About us

CitySavings Bank is a leading Thrift bank in the Philippines, known for our commitment to delivering exceptional financial services and products to our customers. With a strong presence across the country, we have been contributing to the growth and prosperity of the communities we serve for over 50 years. Our dedicated team of banking professionals is the driving force behind our success, and we are constantly seeking talented individuals like you to join our dynamic organization.

Apply now and be a part of our exciting journey

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