Shift Supervisor
6 days ago
Evolution
is a market-leading Swedish company, founded in 2006 and listed on Nasdaq Nordic (EVO). We are global developer and provider of innovative products and services for online casino entertainment.
Our integrated B2B solutions ensure that our clients deliver an unrivalled online entertainment experience to players worldwide. As an award-winning digital powerhouse, we continue to expand our portfolio of leading brands, including Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.
With over 22,000 employees across 40+ sites, our teams work in diverse fields such as Product Innovation, Software Development, Game Presenting & Hosting, IT Support, Facility & Studio Operations, and other sup- port services. At Evolution, our dynamic and creative environment provides exceptional opportunities for both personal and professional growth.
Here in the Philippines
, Evolution Cebu, powered by One Visaya Gaming
, officially entered the market in 2025 with the goal of becoming one of the biggest and best employers in the industry.
Are you open to new opportunities? Eager to gain valuable experience? Ready to take on new challenges?
If so—we're looking for you
Job Description
As a Shift Supervisor, you will spend your working day mainly at your desk, interacting – in person and via phone and e-mail, with our Game Presenters – your main stakeholder - and management.
The job will help you grow your organizational skills, as well as fast paced decision making, thinking outside of the box, looking for creative solutions to make sure personnel and staff number on shift is adequate to keep the operations running.
To complete the picture, a high level of problem solving and your ability to multitask.
Ideally, you have previously worked in a fast-paced environment, where attention to details and sense of 'doing right' was at their maximum level.
Main tasks
Make sure all Game presenters arrived at work and are ready to run the show
- Create internal rotation patterns, taking care of long absence, sick leaves, changes in the Game Presenters/Shufflers schedule
- Handles uniform inventory
- Create Game Presenters/Shufflers monthly schedule.
- Manage various requests of team members and handle them on a timely manner
- Establish and foster cross departmental cooperation
Skills
- An ability to make decisions requiring independent judgment and to identify and refer other issues to the proper authorities
- Strong teamwork skills followed by a professional attitude
- Strong written and verbal communication skills in English
- High level of emotional intelligence, excellent communication skills
- Proactive and results driven approach, logical thinking and decisiveness in decision making; strong
- organizational skills
- Strong character, high level of stress resistance and good problem-solving skills.
- Ability to negotiate is a must
- Preferably knows how to use Office (MS Excel)
- An ability to communicate clearly with staff, establishing cooperative linkages among the team
- Able to resolve interpersonal and interdepartmental issues
Qualifications
- Must be willing to work on a rotating shift schedule (6 days on, 2 days off), including morning, afternoon, and evening shifts.
- Must have experience as a Pit Boss or in a supervisory role.
- Must be 21 years of age or older.
- Must be responsible, dedicated, and dependable.
Additional Information
- Competitive salary and monthly bonuses
- Paid 2 weeks training in our industry-leading Academy
- Individual development and career progression opportunities
- A pleasant and fast growing work environment
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