AU Accounts Receivable

• Full time remote position
• Work Schedule: 9 AM to 6 PM SYD/ AEST
• Up to PHP 35k renumeration, depending to experience

Three Peaks International is a Sydney based staffing solutions partner which provides local and virtual staffing solutions to Australian businesses through outsourcing, recruitment, and migration.

Accounts Receivable / Collections Specialist - TO START IN FEBRUARY 2026

Key Responsibilities

Accounts Receivable Operations

• Process customer account creation and amendments.

• Prepare, process, and issue Accounts Receivable billings, customer invoices, credit notes, and adjustments.

• Ensure completeness and accuracy of invoices in the AR system, whether manually entered or system generated.

• Track and reconcile daily/monthly billing volumes and AR metrics.

• Investigate discrepancies in invoices, customer information, or billing data, and resolve issues promptly.

• Maintain accurate and up-to-date AR records, documentation, and customer account status.

Reconciliation & Reporting

• Perform daily/monthly reconciliations of AR transactions and balances.

• Prepare and submit monthly proofing for related GL accounts.

• Support month-end close activities through accurate AR reporting and reconciliations together with Sr Accounts Finance Specialist.

• Provide required business unit reporting, ageing analysis, and other AR-related data when needed.

Collections & Customer Management

• Contact customers regarding overdue accounts through phone, email, and other approved communication channels.

• Negotiate and agree on repayment or payment arrangement plans to bring accounts up to date.

• Discuss complex or sensitive account matters professionally and in accordance with company guidelines.

• Investigate and help resolve customer billing complaints, disputes, and payment issues.

• Collaborate with internal teams (sales, customer success, finance, operations) to resolve customer account issues or escalations.

Issue Resolution & Continuous Improvement

• Identify systemic billing, invoicing, or payment issues and work with relevant teams to resolve root causes.

• Participate in process improvement initiatives, projects, or system enhancements related to AR, billing, or collections.

• Act as a subject matter expert for billing, invoicing, and AR processes when required.

Compliance & Quality

• Ensure adherence to internal policies, accounting principles, and Australian regulatory guidelines relevant to AR and collections (e.g., Privacy Act, ACCC/ASIC debt collection guidelines).

• Maintain high data accuracy, confidentiality, and compliance standards across all AR activities.

• Support team members and contribute to achieving team objectives and AR performance KPIs.

Qualification

• Degree in Accounting, Finance, Business Administration, or a related field (or equivalent work experience).

• 2 to 4+ years of hands-on experience in Accounts Receivable, Billing, Collections, or Credit Control preferably within a SaaS, logistics, technology, or high-volume transactional environment.

• Experience with ERP, accounting systems, or billing platforms XERO, QuickBooks and alike

• Demonstrated experience managing customer accounts, resolving billing issues, and performing reconciliations.

• Above average influencing and negotiation skills

• Self-motivated, results driven, collaborative & team player with the ability to work autonomously.

• Exceptional written and verbal communication skills

• High Attention to details and problem solver.

Technical Skills

• Strong understanding of Accounts Receivable processes including invoicing, credit notes, payment allocation, ageing analysis, and reconciliations.

• Ability to interpret and resolve discrepancies within billing, transaction data, and customer account information.

• Proficient in MS Excel (lookup formulas, pivot tables, data validation) and general data analysis tools.

• Familiarity with SaaS subscription billing, usage-based billing, or logistics billing models is highly advantageous.

• Proficient knowledge in Australian GST processes, basic accounting principles, and general ledger interactions.

Technical Requirements

• Should have personal and working laptop/ Desktop, and one (1) back up
• Has Noise-cancelling headset (for interview and meetings)
• Back up internet connection (at least 100 mbps)