account manager

2 weeks ago


Makati City, National Capital Region, Philippines PeopleMatter PH Full time $104,000 - $130,878 per year

We are looking for a dynamic Account Manager – Events & Creative I Entertainment who will serve as the bridge between clients and internal teams. The role requires a balance of business development, client servicing, and project management, ensuring the delivery of seamless and memorable event experiences.

KEY RESPONSIBILITIES:

Client Acquisition & Management


• Acquire and develop new client accounts while maintaining and growing existing relationships.


• Identify client needs and translate them into tailored event and creative solutions.

Client Servicing & Relationship Building


• Act as the main point of contact, ensuring excellent client servicing and smooth communication.


• Build long-term partnerships through trust, consistency, and post-project servicing.

Project Coordination & Execution


• Work closely with creative teams to develop proposals, pitches, and innovative event concepts.


• Collaborate with project and operations teams during event execution, ensuring on-time and high-quality delivery.


• Monitor project timelines, budgets, and deliverables while keeping clients updated.

Post-Project Engagement


• Conduct client debriefs, gather feedback, and explore opportunities for repeat engagements or upselling.


• Ensure continuous client satisfaction and identify areas for improvement.

QUALIFICATIONS:


• Bachelor's degree in Marketing, Communications, Business, or related field.


• 2–4 years of experience in account management, client servicing, events, or creative industries.


• Excellent communication and interpersonal skills, with a strong client-first approach.


• Strong organizational skills and ability to handle multiple projects in a fast-paced environment.


• Creative, proactive, and solution-oriented mindset.

What We Offer:


• Hybrid work setup (2 days onsite, 3 days WFH).


• Opportunity to work on exciting projects with top brands.


• A creative, collaborative, and growth-oriented environment.


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