customer care assistant
13 hours ago
QUALIFICATIONS:
- Graduate of any four-year business or medical-related course
- At least one year of working experience doing telemarketing or as a pharmacy assistant
- Experience in sales, either as a sales representative or in a related role, is highly beneficial
- Proficiency with Customer Relationship Management (CRM) software, odoo, or other relevant tools
RESPONSIBILITIES:
- Promptly handle customer inquiries by phone, email, text, or letter, and provide immediate services in established procedures
- Manage all customer phone calls and provide information on various available products and associate pricing in the same way
- Process sales orders, invoices, purchase orders, credit memos, statement forms, and other sales discounts
- Maintain an awareness of all product details, information, and promotions
- Maintain, update, and keep track of customer transactions and issues
- Conduct a full range of moderate to complex clerical tasks, which include but are not limited to document filing
JOIN OUR TEAM AND ENJOY THESE BENEFITS
- Competitive salary offer
- Monday to Friday work schedule
- Career development opportunities
- Sick Leave and Vacation Leave
- Marital Leave
- Bereavement Leave
- Health Insurance - HMO
- All statutory benefits (SSS, PHIC, HDMF)
- Pro-rated 13th-month pay
Employee product discounts in:
Medical products
- Hotel Accommodation
- Travel and Tours services
- Medical and Laboratories
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