customer care assistant

13 hours ago


Pasig, National Capital Region, Philippines Philippine Blue Cross Biotech Corporation Full time ₱150,000 - ₱250,000 per year

QUALIFICATIONS:

  • Graduate of any four-year business or medical-related course
  • At least one year of working experience doing telemarketing or as a pharmacy assistant
  • Experience in sales, either as a sales representative or in a related role, is highly beneficial
  • Proficiency with Customer Relationship Management (CRM) software, odoo, or other relevant tools

RESPONSIBILITIES:

  • Promptly handle customer inquiries by phone, email, text, or letter, and provide immediate services in established procedures
  • Manage all customer phone calls and provide information on various available products and associate pricing in the same way
  • Process sales orders, invoices, purchase orders, credit memos, statement forms, and other sales discounts
  • Maintain an awareness of all product details, information, and promotions
  • Maintain, update, and keep track of customer transactions and issues
  • Conduct a full range of moderate to complex clerical tasks, which include but are not limited to document filing

JOIN OUR TEAM AND ENJOY THESE BENEFITS

  • Competitive salary offer
  • Monday to Friday work schedule
  • Career development opportunities
  • Sick Leave and Vacation Leave
  • Marital Leave
  • Bereavement Leave
  • Health Insurance - HMO
  • All statutory benefits (SSS, PHIC, HDMF)
  • Pro-rated 13th-month pay
  • Employee product discounts in:

  • Medical products

  • Hotel Accommodation
  • Travel and Tours services
  • Medical and Laboratories


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