Travel Specialist

2 days ago


Pasay, National Capital Region, Philippines EXL Full time

Roles and Responsibilities:

  • As a
    Travel Specialist
    , you will answer call and inquiries of customers in accordance with standard policies and procedure.
  • Making changes to existing reservations (ticket reissuance & cancellations)
  • Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations
  • Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.
  • Making outbound calls to vendors and customers as required
  • Creating new PNRs for fresh bookings

Job Qualifications:

  • At least
    senior high school graduate
  • With
    1-year Travel Account BPO Experience
  • Experience using GDS Galileo platform is required.
  • Amenable to
    work Onsite MOA, Pasay City


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