Customer Service Representative

3 days ago

Angeles City, Central Luzon, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

About the Role

Are you a detail-oriented, experienced, and proactive professional who thrives in a fast-paced environment?

This position requires availability to work during Australian business hours.

Why Join Us?

Collaborative Culture – Join a vibrant and supportive team that values communication and teamwork.

Competitive Compensation – Enjoy fair pay and growth opportunities.

Career Development – We encourage learning, initiative, and professional growth in a dynamic digital environment.

Impactful Work – Your role directly contributes to the success of our clients and business operations.

Qualifications

  • Minimum of 1 year of experience in a related customer service or support role.
  • Proficient in Google Sheets, Docs, and other productivity tools.
  • Strong command of written and spoken English.
  • Business proficient level of English is required for effective communication with customers and internal teams.
  • Experience in BPO, eBay support, or ticket handling systems is an advantage.
  • Keen attention to detail and accuracy in documentation.
  • Able to work under pressure with a positive attitude.
  • Preferably residing within or near Pampanga.
  • Willing to work on-site.

Key Responsibilities

  • Provide professional and timely support to customers via calls, emails, live chat/text, and social media.
  • Handle ticket management and ensure all issues are documented and resolved efficiently.
  • Assist customers with automotive audio, stereo parts, stereo harnesses, and facia compatibility for plug-and-play installations.
  • Collaborate with internal teams (Accounting, Logistics, E-Commerce) to address client concerns.
  • Conduct product consultations to guide customers on specifications and features of head units and accessories.
  • Maintain empathy, patience, and professionalism in all interactions.
  • Build lasting relationships with customers through trust and expert advice.

Knowledge or experience in automotive audio and electronics is a big plus

A basic understanding of automotive audio systems is helpful for providing effective customer support.

```

  • Customer Service Representative

    1 week ago

    Angeles City, Central Luzon, Philippines STACKph EOR Full time ₱240,000 - ₱324,000 per year

    NOW HIRING: Customer Service Representative (Telco Account)Virtual Process Only | No Onsite RequirementSalary Offer: Up to PHP 27,000We are urgently hiring Customer Service Representatives for a Telco Account.No need to attend onsite interviews or report to the office — everything is done virtually.What We Offer:Salary package up to PHP 27,000No final...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines TATA Consultancy Services Full time ₱250,000 - ₱500,000 per year

    *US Insurance Campaign*We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring customer satisfaction. You will handle inbound calls, emails, and chat messages, assist with product or...

  • Customer Service Representative

    3 days ago

    Angeles City, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role We are looking for a passionate and experienced Customer Service Representative to join our thriving Customer Service team at StaffSmart Outsourcing. This full-time role is based in Pampanga and will involve providing exceptional customer service to our valued clients.What you'll be doingResponding to inbound customer inquiries via phone,...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines SUNRISE SEARCH & SUPPORT INC Full time $20,000 - $30,000 per year

    About the role Sunrise Search & Support Inc. is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this full-time role, you will be providing exceptional customer service to our clients from the comfort of your own home. Our virtual process allows you to work flexibly while still being a vital part of...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines Private Advertiser Full time ₱18,000 - ₱27,000 per year

    We're Hiring: Customer Service RepresentativeLocation: Clark, Pampanga (NO FINAL INTERVIEW)Work Type: Full-Time | On-SiteSalary: Up to ₱27,000 (Terms & Conditions Apply)No Experience Needed – Fresh Graduates WelcomeReady to jumpstart your career in Customer Service?Join our dynamic team and grow in a supportive environment that values learning,...

  • Customer Service Representative

    3 days ago

    Angeles City, Central Luzon, Philippines TREXAN CAREER SYSTEMS Full time ₱336,000 per year

    Job Opportunity: BPO Customer Service RepresentativeLocation: Sm Clark PampangaSalary: Up to PHP 28,000 Monthly (Salary Package + Incentives + Benefits)Virtual Hiring ProcessAre you ready to be part of a dynamic team? Join us at [Company Name] and start your exciting career as a Customer Service Representative at our Sm Clark Pampanga siteWe are looking for...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines 3 PLEX INTERNATIONAL INC Full time ₱150,000 - ₱250,000 per year

    Training Provided: Comprehensive training, along with tips and guidance to help you excel in the role. Flexible Hours: Enjoy the flexibility of working onsite with full-time and shifting schedule. Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service. Career Growth: Opportunities for...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱250,000 - ₱450,000 per year

    Position Title: Customer Service Representative Work Set Up: On-Site Schedule: 10:00 PM to 7:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: We are looking for a dedicated and detail-oriented Customer Service Representative (CSR) to join our team, specializing in handling intakes with...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (CSR) – With Upselling ExperienceOffice basedMorning ShiftMonday to FridayAre you passionate about helping customers while hitting your sales goals?We're looking for a Customer Service Representative who's not just great at solving problems, but also skilled in upselling and cross-selling. If you love connecting with people,...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines AGVILL RESOURCES INC Full time ₱150,000 - ₱250,000 per year

    What We OfferComprehensive Training: Gain the skills and knowledge you need to succeed, with hands-on guidance every step of the way.Flexible Schedule: Work onsite with full-time hours and shifting schedules that fit business needs.Open to Everyone: Whether you're experienced or just starting out, we welcome candidates from all backgrounds.Career Growth:...