L3 Systems and Cloud Engineer
5 days ago
This is a remote position.
SUMMARYWe are seeking an experienced Level 3 Systems & Cloud Engineer to join our MSP engineering team. This role is responsible for the design, implementation, escalation support, and optimization of complex on-premises, cloud, and hybrid environments across a diverse client base. You will act as a technical authority, mentor junior engineers, and play a key role in continuous service improvement and project delivery.
· Technical Leadership & Escalations
o Serve as Level 3 escalation for complex infrastructure, cloud, and security incidents.
o Perform root cause analysis and implement permanent fixes.
o Provide technical guidance and mentoring to Level 1 & 2 engineers.
o Create and maintain technical documentation, SOPs, and KB articles.
· Cloud & Infrastructure Engineering
o Design, deploy, and manage Microsoft Azure and Microsoft 365 environments.
o Architect and support hybrid infrastructures (on-prem + cloud).
o Manage virtualization platforms (VMware / Hyper-V).
o Design and maintain identity solutions (Azure AD, Entra ID, AD DS).
o Implement backup, disaster recovery, and business continuity solutions.
· MSP Client Delivery
o Work across multiple client environments with varying technologies and compliance requirements.
o Participate in client onboarding, infrastructure audits, and technology roadmaps.
o Act as a senior technical resource in client meetings and projects.
o Ensure SLAs, security standards, and best practices are met.
· Security & Compliance
o Implement and manage security solutions including MFA, Conditional Access, EDR/MDR, firewalls, and email security.
o Support compliance frameworks (ISO 27001, SOC 2, NIST, Essential Eight, etc.).
o Conduct security assessments and remediation planning.
· Automation & Optimization
§ Automate repetitive tasks using PowerShell, Azure Automation, or RMM tools.
§ Optimize performance, cost, and reliability of cloud and on-prem systems.
§ Evaluate and recommend new technologies and tools for MSP service improvement.
· Core Technologies
o Windows Server (2016–2022)
o Active Directory, Group Policy, DNS, DHCP
o Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
o Azure IaaS & PaaS (VMs, Storage, Networking, Azure AD)
o Virtualization (VMware ESXi / Hyper-V)
o Networking fundamentals (VLANs, VPNs, firewalls)
· MSP Tooling (Preferred)
o RMM platforms (e.g., LogicMonitor, NinjaOne, Datto, ConnectWise)
o PSA systems (ConnectWise Manage, Autotask)
o Backup solutions (Veeam, Datto, Azure Backup)
o EDR/MDR platforms (Defender, SentinelOne, CrowdStrike)
· Scripting & Automation
o PowerShell
· years in a Systems Engineer or Infrastructure Engineer role
· years in an MSP environment
· Proven experience supporting multi-tenant client environments
· Strong troubleshooting and problem-solving skills
· Should be willing to accept a long-term work-from-home arrangement.
· Should be amenable to a permanent night shift schedule.
-
Systems Admin/L3 Support
2 weeks ago
Quezon City, National Capital Region, Philippines Upsurge Unlimited Resources Inc. Full timeResponsibilities / Qualifications:MSP tools and requirements for L3 resource:List of all technologies that require to be supported:o AzureAdministration of cloud and hybrid environmentsGPO policy creation and updatesIntuneExchange administration and migrationAVD configuration and troubleshootingFamiliar with RBAC, MFA configuration and conditional access...
-
MSP Support/Helpdesk
2 weeks ago
Quezon City, National Capital Region, Philippines ECLARO Full timeRole Title: MSP Support/Helpdesk (L1, L2, L3)ECLARO:A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges...
-
Cloud Engineer
2 weeks ago
Makati City, National Capital Region, Philippines Nezda Technologies, Inc. Full time· We are looking for highly skilled cloud engineer is an IT professional responsible for designing, implementing, and managing cloud-based systems and infrastructure for organizations. They play a crucial role in maintaining the optimal performance, security, and scalability of cloud environments, often working closely with other IT professionals and teams...
-
Cloud Computing Engineer
2 weeks ago
Makati City, National Capital Region, Philippines SCALABLE OS CORP. Full timeSummaryThe Cloud Computing Engineer I is a technical role responsible for supporting, optimizing, and enhancing cloud infrastructure across public, private, and hybrid environments. This role handles more complex incidents, contributes to system improvements, and collaborates with engineering and architecture teams to ensure reliable, secure, and scalable...
-
Service Desk Engineer
5 days ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc Full timeWork Arrangement: Consultant Arrangement; Work Setup: Fully RemoteWork Schedule: Flexible work, including a 4-day work week (AEST time zone)Summary:Our client, a leading Microsoft consultancy and Managed Services Provider delivering outstanding cloud and infrastructure solutions to businesses and organisations across Australia, is seeking a Level 3 Microsoft...
-
Cloud Engineer
2 weeks ago
Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full timeAvailable roles:We are looking for skilled professionals for the following positions:Cloud Architect / Cloud ConsultantCloud Engineer / Cloud Support EngineerAutomation Engineer / DevOps EngineerFinOps Engineer / Cloud Financial AnalystEnterprise Cloud Architect (RHOCP / Hybrid Cloud)Red Hat OpenShift Virtualization Architect / SpecialistJob OverviewOur team...
-
Cloud Engineer
7 days ago
Mandaluyong City, National Capital Region, Philippines The Dairy Farm Company, Limited- ROHQ Full timeIs this your next challenge as a Cloud Engineer?The challenge is toAs a Cloud Engineer at DFI Retail Group, you will play a crucial role in the design, implementation, and maintenance of our cloud infrastructure. You will be responsible for deploying, managing, and optimizing cloud services to ensure high availability, scalability, and security. You will...
-
System Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Encora Inc. Full timeWe are on the look-out for System Analyst with L3 support experience and at least 6 to 9 years experience in IT Industry.An ideal candidate must be open to relocate in Malaysia after 2 months.Job description:L3 Production Support with experience in supporting Java and Oracle DB. CRM is optional and added advantage.Must Have Skills:To be involved in Banking...
-
Cloud Engineer
5 days ago
Makati City, National Capital Region, Philippines Security Bank Corporation Full timeAbout The RoleTheCloud Engineeris responsible for helping execute the delivery of the future architecture and infrastructure necessary to ensure a smooth transition of SBC to a multi-tenant, microservices-based cloud architecture. S/He implements, deploys, secures and/or manages public, private or hybrid clouds and deploys and manages cloud applications.How...
-
Cloud Engineer
2 weeks ago
Makati City, National Capital Region, Philippines Globant Full timeWe are seeking a highly skilled Senior Cloud Engineer to support our multi-regional cloud infrastructure on AWS. This role will focus on ensuring operational excellence by addressing P1-P5 issues in alignment with SLA requirements, implementing cost improvement initiatives, and exploring opportunities for tool unification. The ideal candidate will have...