Customer Service Agent

The KC3 agent is the main entry point for customer requests related to unplanned maintenance services, 24 hours / 7 days.He/She is responsible for all activities from logging customer requests, finding an available technician, dispatching the call, to call acceptance by the maintenance technician.He/She is also trained to identify and manage critical safety...

As a Telco Customer Service Agent, you will handle inbound calls from telecom customers regarding billing, service issues, and account inquiries. You will provide accurate information, resolve concerns efficiently, and ensure customer satisfaction.Key Responsibilities:Answer customer inquiries about telecom servicesAssist with billing, account updates, and...

Customer Support Agent RoleThis is a frontline position that requires providing user management and customer support. As an agent, you will need to be efficient in resolving customer inquiries and complaints.The role involves process management, data entry, and communication with stakeholders. You will work closely with the implementation team to ensure...

Ready for a new career? We're hiring for a Customer Service Agent to join our team in Eton Centris, Quezon City. This is an onsite voice account role with a shifting schedule.We offer a competitive package of up to 26K, depending on your length of tenure as an agent.We're looking for applicants who are either:A college graduate with or without experience.A...

OverviewJoin to apply for the Customer Service Agent - Day Shift Available role at Caldwell Communications.ResponsibilitiesCommunicates with customer on the phone or by way of written correspondence to deal with concerns.Resolves customer issues on the first call/contact whenever possible without having to transfer caller.Matching customers' demands to...

Customer Service Agent role at SeaBank, part of Sea Group, supporting digital financial services with a focus on excellent customer care.Your Role:Key responsibilities include:Ensuring all customer concerns are properly documented, processed, or referred to the appropriate fulfillment units or Resolving PartiesAdhering to set quality standards by providing...

Begin a fulfilling full-time career as a Customer Service Agent at Probe CX in Eastwood, Quezon City. Prior BPO experience is not required, as extensive training will be provided to equip you with the skills to deliver excellent customer service and achieve customer satisfaction. Join the team and contribute to making a positive impact.What we're looking...

Job SummaryMCI delivers tailored solutions to meet the diverse needs of clients. As a customer service agent, you will play a crucial role in delivering exceptional customer experiences.Key ResponsibilitiesHandle inbound and outbound calls professionally and efficiently.Resolve customer issues on the first call through effective problem-solving.Research and...

This role involves delivering exceptional customer service, handling import bookings and coordinating with overseas agents.Key ResponsibilitiesProcess Import Bookings and coordinate customer order with overseas agentsCommunicate with customers, service providers, airlines, shipping lines, overseas agentShipment order tracking / status reportsJob invoicing /...

OverviewExperienced Customer Service Agent role will provide professional, courteous, and high-quality customer service by accurately processing customer activation and change requests to their subscription services, answering questions about KVH product offerings, responding to billing inquiries, processing customer payments, provisioning services,...