Process Management

Do you get excited about running process improvement initiatives with tangible impact and applying the process management expertise to support ING in achieving its strategy? Are you interested in setting global process standards and raise process craftmanship of the ING's bank-wide process management community? Do you enjoy coaching your colleagues and...

Position SummaryThe Process Management Manager is responsible for analyzing, designing, and optimizing business processes across the organization. This role ensures processes are efficient, standardized, and aligned with business objectives, while leveraging technology and best practices to drive continuous improvement.Key ResponsibilitiesProcess Modeling &...

Implementation SpecialistThe primary role of the Implementation Specialist is to lead the implementation of initiatives that enhance business performance and ensure a seamless rollout of process changes.About The JobManage small-scale process improvement projects.Provide regular updates on project progress.Assess implications and risks associated with...

ResponsibilitiesUse tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.Conduct interviews, workshops, and document reviews to understand current processes;...

Qualifications:Must have at least a Bachelor's Degree in any field. Required: Certified Six Sigma Green Belt with experience in leading multiple process improvement initiatives. Preferred: Certified Six Sigma Black Belt and experience in handling various process improvement projects. Strong understanding of Lean and Six Sigma methodologies. At least 5...

Job Title: CS - Center of Excellence ManagerWork Set-up: On-site in BGC TaguigSchedule: Shifting schedules Role Requirements:● Bachelor's Degree● At least 5 years of leadership experience in BPO handling customer service operations.● Process improvement and process framework creation.● Experience in creating process definitions or frameworks for...

Job Description:Use tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.Conduct interviews, workshops, and document reviews to understand current processes;...

Key Business Analyst RoleWe are seeking a detail-oriented and analytical professional to join our team as a Business Process Improvement Manager. In this role, you will be responsible for analyzing business processes, identifying areas for improvement, and collaborating with stakeholders to implement effective solutions.This is an excellent opportunity for...

Sr Analyst Process Management – Sun LifeThe position will partner with the business units to simplify, redesign, and reengineer processes with clients as top of mind. In addition, the position is responsible for providing support to multiple Client Engagement projects by reviewing requirements and test plans and performing adhoc User Acceptance Testing...

Essential Duties and Responsibilities:·Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses·Conduct process discoveries/analysis of existing processes, systems, and workflows to identify potential bottlenecks and opportunities for digital transformation using RPA, AI, Power Automate and...