Manager, Employee Experience

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking a dynamic and experienced People Experience Manager to join the Pandora People Partner Team, based in the Philippines. As the People Experience Manager, you will play a key role in shaping the employee experience across the entire employee lifecycle, ensuring a seamless, impactful, and positive experience for all employees at Delivery Hero.

Responsibilities

• Develop and implement people experience strategies that drive employee engagement, satisfaction, and retention, aligned with business goals.
• Lead and manage the employee journey, ensuring a seamless and positive experience from recruitment to offboarding.
• Work closely with People Business Partners and COEs to create and implement employee programs, such as recognition, wellness, and career development initiatives.
• Champion the culture of continuous feedback, including running regular employee engagement surveys, focus groups, and action planning sessions.
• Partner with business leaders and managers to address employee concerns and foster an environment that supports employee growth and well-being.
• Use data-driven insights to continuously improve the employee experience, working closely with People Analytics and COE partners to develop impactful metrics and track progress.
• Design and facilitate programs that enhance employee engagement, including onboarding programs, team-building activities, and leadership development initiatives.
• Foster a culture of inclusivity and belonging, supporting D&I efforts through tailored programs and initiatives that enhance the employee experience for all.
• Provide coaching and support to managers on how to improve employee experience in their teams, including fostering a positive and engaging work environment.

Qualifications

• 4-6 years of experience in HR, people experience, or related roles, with a proven track record of driving employee experience programs in a global organization.
• A Bachelor's Degree in Human Resources, Organizational Design, Business Management, or a related field.
• Proven expertise in people experience or HR program management, with a focus on employee engagement, retention, and employee well-being.
• Strong understanding of HR principles, organizational design, and people processes, with experience in driving end-to-end employee experience initiatives.
• Excellent communication, stakeholder management, and influencing skills, with the ability to engage employees at all levels of the organization.
• Data-driven mindset, with experience leveraging employee feedback, surveys, and metrics to inform decisions and improve programs.
• Experience managing and delivering change management initiatives, particularly in the context of employee engagement and culture transformation.

• Nice to have:

  • Knowledge of Philippines Labor Law and HR practices.
  • Expertise in using HRIS systems and employee engagement tools.
  • Experience in leading people experience programs in a matrixed, global environment.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index