AU Virtual Assistant
5 days ago
About the Role
We are seeking a highly organized and proactive Virtual Assistant to support our Director and Project Manager with daily administrative and operational tasks. The successful candidate will play a key role in managing communication, prioritizing emails, scheduling calendars, and liaising with clients. A background or understanding of manufacturing processes and terminology will be highly regarded. This is a developing role, and we expect it to grow with us as the business continues to evolve.
Key Responsibilities
- Email and inbox management, including prioritizing and organizing incoming emails, flagging critical items, and drafting responses where required.
- Calendar and appointment scheduling for three staff members, ensuring no conflicts and smooth coordination.
- Provide personal assistance to the Director and Project Manager.
- Call and follow up with clients/customers to collect or confirm information.
- Customer and client communication, ensuring professional and timely responses.
- Draft professional letters, emails, and other business correspondence.
- Maintain and update project workflows and tasks in
- Assist in document management and file organization.
- Take meeting notes and distribute action items.
- Prepare reports and summaries as needed.
- General administrative support typical of a Virtual Assistant role.
Key Skills & Qualifications
- Proven experience as a Virtual Assistant or relevant administrative role in Australian individual client or industry
- Strong understanding of manufacturing processes and related terminology (preferred).
- Proficiency in Microsoft Outlook, , and other productivity tools.
- Excellent written and verbal communication skills.
- Strong organizational and time-management abilities.
- Ability to prioritize tasks and manage competing deadlines.
- High level of professionalism, discretion, and confidentiality.
- Comfortable making and receiving client calls.
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