Cashier/Customer Service

3 days ago

San Juan, National Capital Region, Philippines Ws Manpower Corp. Full time ₱18,000 - ₱19,000 per year

Responsibilities:

  • Customer Service:
  • Greeting and Welcoming: Cashiers are often the first point of contact, so they must create a positive impression with a friendly and professional demeanor.
  • Handling Inquiries: Answering questions about the menu, specials, or restaurant policies.
  • Resolving Complaints: Addressing customer concerns promptly and courteously, escalating issues to management when necessary.
  • Personalized Service: Remembering recurring customers, offering recommendations, and potentially assisting with reservations.
  • Transaction Management:
  • Accurate Bill Processing: Ensuring that all charges are accurately recorded and reflect the guests' orders, paying attention to detail.
  • Handling Payments: Processing cash, credit cards, and other forms of payment securely and efficiently.
  • Providing Change and Receipts: Ensuring accurate change and issuing receipts.
  • Maintaining Cash Control: Balancing the cash drawer at the end of each shift and ensuring accurate record-keeping.
  • Tracking Transactions: Keeping accurate records of all transactions, including any special requests or adjustments.
  • Environmental Management:
  • Maintaining a Clean Cashier Station: Ensuring a tidy and organized work area, including the cash drawer and surrounding space.
  • Restocking Supplies: Keeping an adequate supply of stationery, receipts, and other necessary materials.
  • Collaboration and Support:
  • Working with Waitstaff and Kitchen Staff: Communicating special requests or modifications to the kitchen and assisting waitstaff with order processing.
  • Maintaining Knowledge of Menu: Staying up-to-date on menu items, pricing, and promotions.
  • Providing Assistance: Offering help with other tasks as needed, such as bagging takeout orders or assisting with inventory.
  • Fine Dining Specific Duties:
  • Understanding Fine Dining Standards: Adhering to the restaurant's standards for service and presentation.
  • Handling Special Requests: Attending to requests for specific menu items, dietary restrictions, or allergies.
  • Managing Loyalty Programs: Keeping track of and assisting with any loyalty or rewards programs.

Job Types: Full-time, Permanent

Pay: Php18, Php19,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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