
Trainer Coordinator
16 hours ago
Merchants Acceptance Training Specialist
The Trainers' primarily conducts instructor-led or virtual training for merchants' acceptance, for which he/she coordinates with the existing cluster head, store branch head, cashier managers & supervisor, and members of the cashiers to address the needs of Pluxee product acceptance.
Job Description
o Support Pluxee and its valued merchants through acceptance drive awareness in store acceptance training, mystery buyers, acceptance memo validation and acceptance manual guide, and stickering collaterals.
o Conducts basic and intermediate acceptance training for merchant head office, cluster head, store/branch head, and cashier managers/supervisors.
o Ensures the attendees per class and batch achieve 100% learning and retention in acceptance.
o Providing report & analysis of acceptance training activities eg. number of attendees, acceptance challenges, distribution of training collaterals, etc.
Skills & Qualification
• Experience in facilitation and training
• Presentation, and group facilitation skills
• Possess a strong work ethic and a team player
• Bachelor/ Related Degree
• Good grasp of Microsoft Office applications particularly MS Word, MS Excel and MS Power Point.
• Must be able to able to work independently and a team player
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