Collections & Recovery Supervisor (WVD)

4 days ago

Iloilo City, Western Visayas, Philippines Radiowealth Finance Company Full time ₱288,000 - ₱600,000 per year

About the Role

The Collection & Recovery Supervisor (CRS) acts as a "troubleshooter" in branch operations, focusing on delinquent and hardcore accounts. Reporting directly to the District Manager and functionally to the Head Office Collections Group, this role is key in achieving branch collection targets and recovering top past-due accounts.

What You'll Do

Collections & Account Management

  • Maintain professional relationships with customers while handling sensitive collection concerns.
  • Manage loan accounts more than 91 days past due, including confirmatory visits and client/business/collateral verification.
  • Ensure regular updates of client KYC details and coordinate with HO Collections Team.
  • Plan and execute collection strategies with CCIs to meet targets.
  • Submit account assessments and maintain accurate collection records.

Recovery

  • Resolve and recover non-performing loans through restructuring, repossession, or legal action.
  • Locate missing collateral or clients through skip tracing and investigation.
  • Conduct background checks and verify information through databases and credit bureaus.
  • Negotiate settlements and manageable payment arrangements to prevent recurring delinquencies.
  • Lead collection of written-off accounts and initiate legal/recovery proceedings when necessary.

Administration & Support

  • Assist in verifying and resolving customer complaints.
  • Report suspected fraud or significant findings to HO Collections.
  • Act as Officer-in-Charge in the absence of a Branch Manager.
  • Support branch compliance with account management, collections, and remedial policies.
  • Stay updated with policies and cascade updates to CCIs.
  • Adhere strictly to the Fair Debt Collection Practices Act.

What You Need to Succeed

  • Education: Senior High Graduate or College Graduate with a Degree in Financial Management, Business Management, or related courses is an advantage).
  • Experience: At least 2-3 years of related work experience in collections, recovery, or credit operations.
  • Skills:
  • Strong knowledge of Collections & Recovery strategies
  • Numerical and Analytical skills
  • Leadership and team coordination
  • Computer literacy, especially Excel
  • Other Requirements:
  • Must own a motorcycle with valid driver's license

Work Setup

  • Employment Type: Full-time
  • Schedule: Day Shift
  • Work Arrangement: On-site, branch-based

Job Types: Full-time, Permanent

Experience:

  • collections, recovery, or credit operations: 3 years (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

  • Collections and Recovery Supervisor

    2 days ago

    Iloilo City, Western Visayas, Philippines Radiowealth Finance Company Full time ₱130,000 - ₱170,000 per year

    Successful Candidates will be assigned to Western Visayas Branches as follows:BACOLODSAN CARLOSILOILOROXASDuties and responsibilities:Conducts a review on handled accounts under past due status.Visitation of accounts.Implement remedial measures necessary to update the account.Works closely with in house collector.Conduct periodic collateral inspection to...

  • Credit & Collection Supervisor

    4 days ago

    Iloilo City, Western Visayas, Philippines Richmonde Hotel Iloilo Full time ₱600,000 - ₱1,000,000 per year

    The Credit & Collection Supervisor shall ensure proper implementation of existing credit policies and procedure among credit related departments.Recommend credit policies for the improvement of existing policies & procedures.Assist in evaluating credit worthiness of applicants applying for credit line and recommends approval or rejection of...

  • Collection Officer

    4 days ago

    Bacolod City, Western Visayas, Philippines Marayo Bank, Inc (A Rural Bank) Full time ₱120,000 - ₱180,000 per year

    QUALIFICATIONS:The candidate must have a college degree in any business course.The candidate should have the ability to manage multiple tasks simultaneously.Good oral and written communication skills are a must.At least 1 year of relevant experience is required.Supervisory experience is a plus.The candidate must possess planning and organizing skills.Strong...

  • Collection Officer

    4 days ago

    Bacolod City, Western Visayas, Philippines MARAYO BANK INC. (A RURAL BANK) Full time ₱174,000 - ₱218,000 per year

    QUALIFICATIONS:The candidate must have a college degree in any business course.The candidate should have the ability to manage multiple tasks simultaneously.Good oral and written communication skills are a must.At least 1 year of relevant experience is required.Supervisory experience is a plus.The candidate must possess planning and organizing skills.Strong...

  • CUPE 2331 Permanent Lunchtime Supervisor

    1 week ago

    Iloilo City, Western Visayas, Philippines York Catholic District School Board Full time ₱80,000 - ₱104,000 per year

    YORK CATHOLIC DISTRICT SCHOOL BOARDInvites Applications For The Position Of**CUPE 2331 Permanent Lunchtime Supervisor**Schedule E - $24.0810 MonthsStart Date: ImmediatelyHours Per Week: 5(1 hour per day - Monday to Friday)Location:Our Lady of Fatima, WoodbridgePosition SummaryUnder the direction and supervision of the School Principal, the Lunchtime...

  • CUPE 2331 Permanent Lunchtime Supervisor

    7 days ago

    Iloilo City, Western Visayas, Philippines York Catholic District School Board Full time ₱250,000 - ₱350,000 per year

    YORK CATHOLIC DISTRICT SCHOOL BOARDInvites Applications For The Position Of**CUPE 2331 Permanent Lunchtime Supervisor**Schedule E - $24.0810 Months2 Positions AvailableStart Date: ImmediatelyHours Per Week: 5(1 hour per day - Monday to Friday)Location:Our Lady of Fatima, WoodbridgePosition SummaryUnder the direction and supervision of the School Principal,...

  • Credit and Collection Supervisor

    4 days ago

    Cebu City, Central Visayas, Philippines New Datche Phils. Traders Corp. Full time ₱900,000 - ₱1,200,000 per year

    We are looking for Credit and Collection Supervisor to join our Cebu team.Job Highlight· Work with an Industry Leader in providing Expert Business Solutions· Encourages Professional Advancement & Continuous Improvement· Healthy & Non-Discriminatory Work Environment· Supports Work-Life Balance, Spiritual Growth & Overall Wellness· Quarterly Incentive &...

  • Credit and Collection Supervisor

    7 days ago

    Cebu City, Central Visayas, Philippines New Datche Phils. Traders Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    We are looking for Credit and Collection Supervisor to join our Cebu team.Job HighlightWork with an Industry Leader in providing Expert Business SolutionsEncourages Professional Advancement & Continuous ImprovementHealthy & Non-Discriminatory Work EnvironmentSupports Work-Life Balance, Spiritual Growth & Overall WellnessQuarterly Incentive & Accident...

  • Key Accounts Specialist

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Asia Brewery Incorporated Full time ₱900,000 - ₱1,200,000 per year

    Location: Barangay Concepcion Muelle Loney St., IloIlo CityEmployment Type: Full-TimeCompany Overview:Join a dynamic company in the beverage distribution industry as we expand our footprint in the nightlife, hospitality, and on-premises alco trade. We are looking for a dedicated and driven Key Accounts Supervisor to lead account growth, develop strong...

  • Regional Sales Supervisor

    4 days ago

    Iloilo City, Western Visayas, Philippines Thick and Thin Agri-Products Inc. (Atlas Nutrition) Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTION:Sales Management1.1. Conduct Sales Planning and Forecasting with Business Development Executive.1.2. Coordination meeting with client accounts to plan for sales bookings and area development.1.3. Regularly check with BDEs on placement of client sales orders to Sales Admin.1.4. Handles and resolves customer and product concerns by...