Medical Case Coordinator

5 days ago

Philippines Berry Virtual Full time ₱150,000 - ₱250,000 per year

[Kindly submit your updated English resume.]

The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Key Responsibilities:

  • Communicate with patients, attorneys, and medical providers via phone, email, and text.
  • Handle inbound and outbound calls to facilitate case coordination.
  • Review case details to assess and approve treatment funding requests.
  • Ensure appropriate medical care and funding support based on case underwriting.
  • Maintain strong relationships with internal and external stakeholders.
  • Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.
Requirements
  • Experience in medical case management, insurance, or legal support.
  • Proficiency in English communication, both written and verbal.
  • Strong communication and interpersonal skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.

System and Work Setup Requirements:

  • Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
  • Processor: Intel Core i5 7th Generation or higher (or equivalent).
  • Memory: 8 GB RAM.
  • Storage: 256 GB SSD or HDD with at least 50% free space available.
  • Webcam: 720p resolution or higher.
  • Operating System: Windows 10 or later (or equivalent).
  • Audio Equipment: Noise-canceling earphones or headset.
  • Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.
Benefits
  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Subsidy
  • HMO insurance (PH)
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves

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