Collection Associate

2 days ago

Mandaluyong Central Post Office, Philippines AND Financing Corporation Full time ₱216,000 per year

The Collection Associate is responsible for collecting on charge-off accounts by making calls, sending SMS and email. In addition to making calls, this individual must perform skip-tracing techniques and must document accounts accordingly. The Collector will prepare notifications to secure payment; explain penalties, interest, deadlines, and consequences for failure to comply.

  • To conduct collections activity on early stage/past due accounts of customers through negotiation by telephone, SMS and email.
  • Responsible for building relationships with customers, whose account payments are predue / overdue, assisting them with their situation and solving their problems to reach a positive conclusion.
  • Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date
  • Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns

Qualifications

  • At least College Level
  • With 1 year experience in Debt Collections from a financial institution or relevant experience in Secured/Unsecured Collections

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Promotion to permanent employee

Work Location: In person

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