Executive Assistant

Position Title: Executive Assistant (Sales)

Work Set Up: On-Site

Schedule: 7:00 AM to 4:00 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a Sales Assistant to work closely with the CEO and collaborate with teams across design, operations, and accounting. You will handle product research, communication, and daily e-commerce operations with a focus on accuracy, problem-solving, and accountability.

What You'll Do:

• Manage and respond to customer inquiries via sales email accounts set up in Microsoft Outlook.
• Utilize Microsoft Office, particularly Excel, for data management, sales tracking, and reporting.
• Conduct research and development for new products, asking critical questions (Who, What, Where, When, Why, and How) to ensure thorough understanding and alignment with business goals.
• Browse websites for market research, competitor analysis, and product sourcing.
• Communicate effectively with graphic design, web design, social media, production operations, and accounting teams to ensure smooth operations across all three websites.
• Maintain high ethical standards, always doing the right thing for the business and customers.
• Identify and address any discrepancies or issues with meticulous attention to detail.
• Ensure accountability for sales by following through on production and delivery timelines to meet customer-required dates.
• Verify that artwork meets customer expectations exactly and maintain high-quality standards for all products.

What We're Looking For:

• Advanced skills in Microsoft Office (especially Excel) and Outlook; strong computer literacy
• Exceptional attention to detail and accuracy in all work
• Strong mathematical skills for calculations, data analysis, and financial tracking
• Proven ability to conduct thorough research and gather actionable insights
• Excellent verbal and written communication skills for customer and team interactions
• High integrity, reliability, and a proactive work ethic
• Quick learner with adaptability to new tools, systems, and product knowledge
• Proficiency in web navigation for research and sourcing purposes.
• Strong sense of accountability for meeting deadlines and ensuring quality
• Experience in manufacturing processes and quality control is advantageous
• Ability to organize and simplify complex information for decision-making
• Experience in the promotional products industry or online sales processing.
• Familiarity with product R&D processes
• Passion for technology and problem-solving
• Previous involvement in quality control or artwork verification
• Experience collaborating with cross-functional teams.

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team