Senior Executive Assistant

Position Title: Senior Executive Assistant

Work Set Up: Onsite

Schedule: 9:00 PM to 6:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a highly experienced Senior Executive Assistant to serve as the right-hand support to an Owner/Executive managing multiple business ventures, including a Home Health Care franchise and Real Estate Property Management. This role demands a proactive problem solver with experience in operations, client communications, and strategic coordination.

What You'll Do:

• Home Care Operations & Sales Support:

• Act as liaison between the owner and the home care operations team

• Manage CRM, follow up with leads and referral sources via professional email and phone communication
• Own the follow up process with intuitive tenacity
• Help prepare performance tracking reports and KPIs

• Business & Calendar Management:

• Own the executive calendar, inbox, and communication flow across ventures

• Anticipate scheduling needs and support high-level planning

• Real Estate Property Management:

• Serve as front-line contact for tenant inquiries and repair requests

• Coordinate contractor/vendor appointments, track work completion, and update expense reports
• Manage account payables and expense tracking
• Monitor market for property acquisition opportunities, contact prospective sellers

• Business Research & Planning:

• Conduct research into new ventures and business models

• Assist with drafting business plans, SOPs, and presentation materials

• Operations & Project Coordination:

• Help streamline processes, track tasks, and manage recurring deliverables

• Support light bookkeeping, invoicing, and vendor payments where needed

• Personal Logistics:

• Manage occasional personal errands such as travel planning, gift arrangements, or home services scheduling

• Facilitate scheduling personal appointments avoiding conflict with business operations

What We're Looking For:

• 4+ years of experience as an Executive Assistant or in a business operations role
• Prior experience supporting entrepreneurs or working in a startup/small business environment is a plus
• Excellent English communication skills (written and verbal)
• Familiarity with CRMs (HubSpot, Salesforce, or similar), Google Workspace, and project management tools (Asana, Trello, ClickUp)
• Ability to work autonomously, make decisions, and prioritize efficiently
• Professional demeanor, high integrity, and proactive mindset
• Confidence to respectfully own their role, "manage up", and promote adherence to agreed upon systems
• Sufficient experience to make solid recommendations related to process and tools that will improve both efficiency and effectiveness
• The drive to earn and manage their own team of specialized assistants

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team