Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines ca9ee8eb-00d4-42f0-b390-1347b6ab17eb Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  • Engaging with customers through various communication channels, including phone, email, and chat, to address their inquiries and concerns in a professional and timely manner
  • Troubleshooting and resolving customer issues efficiently, while providing excellent customer service
  • Maintaining accurate and up-to-date records of customer interactions and transactions
  • Providing feedback and insights to help improve our products, services, and customer experience
  • Collaborating with cross-functional teams to ensure seamless customer support
  • Adhering to company policies, procedures, and industry regulations

What we're looking for

  • Strong customer service and communication skills, with the ability to listen, empathize, and provide effective solutions
  • Excellent problem-solving and multitasking abilities, with a keen attention to detail
  • Proficiency in using computer systems and software applications
  • A positive and enthusiastic attitude, with a willingness to learn and grow
  • Previous experience in a call centre or customer service-related role is preferred


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