Communications CRM

5 days ago


Mandaluyong City, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

Role : Communications CRM

Location : Mandaluyong, Robinsons Cybergate Tower 2

Work Type : Hybrid - 8x a month in office (2x per week)

Work Shift : 8pm- 7am PHT

**Job Description:

Roles & Responsibilities:**

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute to providing solutions to work related problems.

- Collaborate with stakeholders to gather and document business requirements.

- Analyze and evaluate existing business processes to identify areas for improvement.

- Facilitate workshops and meetings to elicit requirements and feedback.

- Develop and maintain project documentation, including business requirements and process maps.

- Support the implementation of solutions by coordinating with cross-functional teams.

Must have and Good to have skills:

Professional & Technical Skills:

- Expert proficiency in Business Requirements Analysis.

- Experience with Agile Program Management / Scrum and Agile frameworks

- Strong analytical skills to assess business needs and translate them into actionable requirements.

- Proficiency in process mapping and modeling techniques.

- Ability to communicate effectively with both technical and non-technical stakeholders.

- Experience in using business analysis tools and methodologies.

Note :

Interested candidates feel free to share your updated resume to


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