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Warehouse Operations Supervisor

18 hours ago

Manila, National Capital Region, Philippines Locad Full time


What you'll focus on
  • Lead, Control, and Monitor Operations:
    Oversee daily warehouse activities on the ground, ensuring all operations are executed according to standard operating procedures (SOPs) and company policies.
  • Shift Performance & Productivity:
    Monitor and report on shift-specific KPIs such as productivity, order accuracy, throughput, and inventory accuracy. Analyze performance data to identify trends, gaps, and areas for improvement.
  • Returns & Quarantine Management:
    Ensure returns and quarantine trackers are always accurate and up-to-date. Proactively flag to supervisors when quarantine space is approaching critical utilization.
  • Process Adjustments & Escalations:
    Implement process adjustments as needed to optimize workflow and address operational bottlenecks. Serve as the escalation point for major operational issues, coordinating cross-functional responses and communicating with management.
  • Enforce Standards & SOPs:
    Ensure all warehouse activities adhere to established standards and SOPs, promoting a culture of compliance and safety.
  • Data Gathering, Analysis & Reporting:
    Gather and analyze operational data to evaluate performance, conduct gap analysis, and report on assigned tasks. Interpret data to drive informed decision-making and document actions taken.
  • Communication & Coordination:
    Communicate and coordinate with other departments to provide necessary data, feedback, and support. Keep stakeholders informed of operational performance and escalations.
  • Risk Management:
    Anticipate and identify risks and operational issues, taking preventive actions as necessary and escalating to team members or management when required.


What you bring

Experience Level: 
2+ years Warehouse Operations Supervisor or relevant Team Lead experience
Experience Background: 
Warehouse Operations (Inbound, Outbound, Inventory Management). Better if from an E-Commerce operation.
Additional Competencies:
Data gathering and analysis
Presentation Skills
Communication skills; Ability to communicate in English, both written (email, chat) and verbal (face-to-face, in call)
Background in using Warehouse Management Systems
Competency in using office tools and suites (google suites, Microsoft suites, etc.)
College Degree: Preference for Industrial Engineering, Management, Supply-Chain Management graduates
​

What you'll get

You'll become part of a diverse team that's globally distributed. We are a business that's been built in the post pandemic era, each employee is given flexibility to create and build in their space.We are meritocratic and believe in the potential of our employees; we look to go further each time and develop as a team.  
In addition to an exceptional culture, fostered by 3 great founders, you'll also get the following;
  • Annual Bonus
  • 25 days leave.
  • Health Insurance.
  • MacBook/Windows based Laptop
  • Annual L&D support.


About us

Locad is the logistics engine for e-commerce brands to automatically store, pack, ship, and track orders across Asia-Pacific. 


Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.  

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.


Locad. All Systems Go.