Customer Service Representative

2 weeks ago

Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱80,000 - ₱120,000 per year

Discover your 100% YOU with MicroSourcing
Position:
Customer Service Representative

Location:
Global One, Eastwood, Quezon City

Work Setup & Shift:
Onsite | Night Shift

Why join MicroSourcing?
You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Customer Service Representative, You Will

  • Coordinate daily driver routes for the timely pickup and delivery of subpoena-related documents.
  • Manage communication between drivers, clients, and the Los Angeles office
  • Organize daily job lists and assign routes to 10–15 drivers using tools like Google Maps or MS Streets & Trips.
  • Maintain consistent phone communication with drivers to coordinate schedules and resolve issues.
  • Reschedule appointments with clients and service locations when needed.
  • Communicate with the coordinators regarding jobs.
  • Receive allocation of orders (reference numbers) from the LA office.
  • Call on orders allocated to check on the status of subpoena.
  • Type detailed messages in the system after each phone call.
  • Make appointments for the drivers to go to the locations.
  • Fill in already created letters in MS Word and e-fax to location, attorney office, or LA office.
  • Receive phone calls from locations already served by the company.
  • Send work updates daily to LA office via e-mail
  • Work and review the orders assigned
  • determine the insurance/carrier to be collected from
  • follow up either by phone, email and fax
  • send demand letters/invoices

What You Need
Non-negotiables

  • Must be a graduate of any Bachelor's degree or any vocational/associate course
  • Undergraduates who finished at least 2 years in college from any course are also welcome to apply
  • Good English communication skills are required
  • No BPO experience neeeded

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%
For more information, visit

  • Terms & conditions apply

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time ₱200,000 - ₱400,000 per year

    Company DescriptionSt. Joseph the Worker Labor Service Cooperative is a manpower services provider committed to connecting talented professionals with reputable companies across various industries. We specialize in providing workforce solutions that ensure efficiency, quality, and reliability. Our mission is to help jobseekers find the right opportunities...

  • Customer service representative spanish

    2 weeks ago

    Quezon City, National Capital Region, Philippines Fastrising Full time ₱60,000 - ₱150,000 per year

    Company DescriptionUp to 150kRole DescriptionThis is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer inquiries, providing excellent customer support, ensuring customer satisfaction, and maintaining a high level of customer service. The role involves responding to...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per year

    Do you have a talent for building rapport and a passion for customer service, especially within the excitingairline industry? Probe CX is looking for drivenCustomer Service Representativesto join our team inEastwood, Quezon City This is a great opportunity to use your skills in a customer-centric environment, backed by the support of a global company.We're...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Asti Logistic Inc. Full time ₱150,000 - ₱250,000 per year

    Effective Communication Skills and passion for caring customersProvide product and solutions information, answer querieshandles customer accounts with accuracy, efficiency and confidentialitybackground in ERP / CRM systems is an advantageexperience gained from the service industry such as (retail, tech.)Customer Care Representative to AirconWilling to be...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱250,000 - ₱500,000 per year

    We're hiring: Customer Service Representative - PortugueseCompany: Global Payments Inc.Qualifications:High school diploma or equivalentAt least 1 year of experience in customer support role within a contact center of BPO environmentComfortable using CRM or ticketing platforms to log and resolve issuesStrong English and Portuguese communication skills - both...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines UnifyCX Full time ₱150,000 - ₱250,000 per year

    UnifyCX is looking for an extraordinary Customer Service Representative to join our motivated and ambitious team.What Will You Do?We are looking for a proactive and results-oriented Customer Service Representative to join our team. In this critical role, you will focus on retaining and strengthening relationships with our valued customers by addressing...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Eclaro Full time ₱360,000 per year

    Customer Service RepresentativeKey Responsibilities:Handle customer inquiries and provide accurate information about products and servicesAssist customers in resolving account-related issues or concernsProcess transactions and maintain accurate customer recordsEnsure customer satisfaction by delivering prompt and efficient serviceEscalate complex issues to...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines VirtuallyinCredible Careers Full time ₱15,000 - ₱30,000 per year

    This is a remote position.We are looking for a Customer Service Representative to handle inbound and outbound calls from clients. You will respond to client's inquiries, provide accurate information, and resolve client complaints. This role necessitates a customer-centric perspective, strong organizational skills, and exceptional communication...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines IFIVE INC. Full time ₱150,000 - ₱250,000 per year

    HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and eventsCALL CENTER REPRESENTATIVEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentMAIN RESPONSIBILITIESMaintain time-service,...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Top1Movers Worldwide Inc. Full time ₱23,000 - ₱33,000 per year

    Job OverviewAs a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues efficiently and professionally. You will serve as the first point of contact for customers, providing accurate information, excellent service, and maintaining a high level of customer satisfaction.Location: Eton Centris, Quezon...