Social Media Community Manager

2 days ago

Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱400,000 - ₱600,000 per year

We are looking for a Social Media Manager who will focus on community management. The ideal candidate is detail-oriented, proactive, and skilled in communication, ensuring our social media channels are updated and aligned with our brand voice.

Responsibilities

  • Monitor, manage, and maintain JoyRide's social media platforms to ensure overall health and consistency.
  • Respond to community comments, inquiries, and feedback in a timely and professional manner.
  • Review and update social media spiels, bios, pinned posts, and other static content as needed.
  • Coordinate with the content and marketing teams to ensure posts are aligned with campaigns and brand messaging.
  • Track community sentiment and flag potential issues or trends to the team.
  • Support content creation as needed.

Qualifications

  • Proven experience in social media management, community management, or related roles.
  • Excellent written and verbal communication skills in English and Filipino.
  • Strong attention to detail with the ability to draft and edit content effectively.
  • Familiarity with different social media platforms and their best practices.
  • Highly organized, adaptable, and able to work independently or in a team environment.
  • Experience in customer service or online community management, an advantage
  • Understanding of analytics and social media monitoring tools, an advantage

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