Credentialing Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines ISTA Solutions, Inc. Full time $4,000 - $6,000 per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account specific roles and responsibilities

  • Coordinate and manage the credentialing process for healthcare providers and facilities with payers, health plans, and other organizations.
  • Ensure timely submission, tracking, and follow-up of all credentialing applications and re-credentialing efforts.
  • Maintain accurate and complete provider records in internal databases and payer portals.
  • Interpret and apply payer requirements and federal/state regulations to ensure compliance.
  • Liaise with providers, internal teams, and external payer contacts to resolve credentialing issues and ensure smooth onboarding.
  • Monitor expiration dates for licenses, certifications, and insurance, and initiate timely renewals.
  • Assist in the execution and maintenance of provider contracts and agreements.
Requirements
  • At least 6 months BPO experience in a Healthcare Account, specifically handled Credentialing
  • Good working knowledge with US Healthcare Insurance (Medicare, Medicaid, etc)
  • Familiar with MS Tools (Word, Excel, Outlook)
  • Excellent verbal and written English skills
  • Must be willing to work on-site in Mandaluyong
  • Amenable working night shifts
Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives


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