Area Sales Manager
16 hours ago
Key Responsibilities
- Team Leadership:
- Lead, mentor, and motivate boutique and department store managers and staff.
- Set clear performance expectations and provide regular feedback and coaching to improve employee performance.
- Ensure the development of a cohesive and customer-focused team culture.
- Sales and Revenue Generation:
- Develop and execute strategies to maximize sales, profitability, and market share within your area.
- Monitor and analyze sales trends, customer feedback, and competitor activities to identify opportunities and threats.
- Implement sales targets and action plans to achieve and exceed sales goals.
- Inventory Management:
- Oversee inventory levels, stock turnover, and merchandising standards in all stores.
- Collaborate with inventory control teams to optimize stock levels and minimize losses through theft or damage.
- Customer Experience:
- Ensure that boutique and department store personnel provide exceptional customer experience and maintain a welcoming and professional environment.
- Address customer complaints and concerns promptly and effectively.
- Operational Efficiency:
- Implement and enforce company policies, procedures, and standards across all stores.
- Optimize store layouts and visual merchandising to enhance the customer shopping experience.
- Monitor and control operating expenses, including labor costs and overheads.
- Learning and Development:
- Identify training needs and facilitate training programs for store employees to enhance their product knowledge and customer service skills.
- Foster a culture of continuous learning and growth within your team or organization.
- Performance Evaluation:
- Conduct regular performance evaluations and assessments of boutique and department store personnel.
- Recognize and reward top performers and address performance issues promptly.
- Compliance and Safety:
- Ensure that all stores adhere to legal and safety regulations.
- Implement loss prevention measures to safeguard merchandise and assets.
- Reporting:
- Prepare and submit regular reports on sales, inventory, and operational performance to higher management.
- Provide insights and recommendations to improve overall area performance.
- Expansion and Market Development:
- Collaborate with the senior management team on opening new boutiques or department stores within your designated area.
- Participate in market research and competitor analysis to identify growth opportunities.
Minimum Qualifications
- Bachelor's degree in business, retail management, or a related field.
- Five (5) years of experience in the retail apparel and fashion industry, with a proven track record of successful management.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- Analytical and problem-solving skills.
- Proficiency in using retail management software and systems.
- Knowledge of current fashion trends and customer preferences.
- Ability to work in a fast-paced and dynamic environment.
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