Documentation Specialist

12 hours ago

Taguig, National Capital Region, Philippines ABSI Full time

The
Documentation Specialist
is responsible for creating, organizing, maintaining, and updating clear, accurate, and standardized documentation to support business processes, systems, compliance requirements, and operational efficiency. This role works closely with subject matter experts (SMEs), business analysts, and technical teams to ensure documentation is complete, user-friendly, and audit-ready.

Key Responsibilities

Documentation Development

  • Create and maintain business, technical, and operational documents such as SOPs, process flows, user manuals, work instructions, policies, and guidelines.
  • Translate complex technical or business information into clear, concise, and well-structured documentation.
  • Ensure consistency in tone, format, terminology, and version control across all documents.

Stakeholder Collaboration

  • Work with SMEs, IT teams, and business units to gather, validate, and clarify documentation requirements.
  • Participate in workshops, interviews, and walkthroughs to accurately capture processes and system behaviors.
  • Act as a central point of coordination for documentation-related updates and approvals.

Document Control & Quality

  • Manage document lifecycle including creation, review, approval, publishing, and archival.
  • Ensure documents comply with internal standards, regulatory requirements, and audit guidelines.
  • Perform regular reviews to keep documentation current and relevant.

Tools & Knowledge Management

  • Store and manage documentation using platforms such as Confluence, SharePoint, or similar tools.
  • Maintain an organized knowledge repository for easy access and retrieval.
  • Support continuous improvement by identifying documentation gaps and process inefficiencies.

Compliance & Audit Support

  • Prepare and update documentation required for internal and external audits.
  • Ensure traceability and proper versioning of controlled documents.
  • Support quality assurance, risk management, and compliance initiatives.

Qualifications

Required

  • Bachelor's degree in Business Administration, Communications, IT, or related field.
  • 2–4 years of experience in documentation, technical writing, or business analysis support roles.
  • Strong written communication skills with attention to detail.
  • Experience documenting business processes, systems, or IT operations.
  • Ability to work with multiple stakeholders and manage deadlines.

Preferred

  • Experience in regulated environments (ISO, ITIL, SOX, or similar).
  • Familiarity with process mapping tools (e.g., Visio, Lucidchart).
  • Background in IT, software development, or enterprise systems documentation.

  • Documentation Assistant

    1 week ago

    Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time

    Key Responsibilities:Log and maintain records of deliveries and pickups.Ensure the confidentiality and security of items being delivered.Communicate with clients and personnel regarding delivery schedules and updates.Prepare and organize items for timely delivery, optimizing resource use.Report any issues regarding deliveries.Follow established safety...

  • Technical Documentation

    2 days ago

    Taguig, National Capital Region, Philippines SLI CONSULTINGINC. Full time

    work Setup: Full OnsiteEmployment Type: Project-BasedSalary: ₱25,000 – ₱40,000 per monthWe are looking for a Junior-level Technical Documentation / Technical Writer/ Communication Specialist to support IT projects by creating clear, accurate, and well-structured technical documentation. This role focuses on preparing release-related documents,...

  • Clinical Documentation Improvement Supervisor

    2 days ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcingPosition:Clinical Documentation Improvement SupervisorLocation:TaguigWork setup & shift:Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and at least one dependent), paid time-off with cash conversion, group life...

  • Cloud IT Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time

    Job description:Familiarize COMPANY'S CLOUD organizations and processesGuide partner on how to correctly obtain COMPANY'S CLOUD technical supportActively respond to, track, and manage partner and their customer requirements and service requests (technical/non-technical), and push customers to resolve customer requirements as soon as possible.GoCloud Partner...

  • Client Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines AIMS IMMIGRATION AND RELOCATION SPECIALIST (MANILA) Full time

    Role Overview:· Assisting clients with their Australia visa applications· Communicating and consulting clients on their eligibility for Australia visa programs· Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs· Monitoring and communicating the progress of clients' application status...

  • Technical Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Focus Global Pte. Ltd. Full time

    Taguig,Metro ManilaFull TimeAbout the role:The position is primarily responsible for ensuring that all technical specifications and requirements of our bathroom products are well coordinated with the clients, contractors and everyone involved in the site preparations for the smooth installation of our bathroom products. The Technical Specialist is also...

  • Application Development Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Tap Growth ai Full time

    We're Hiring: Application Development Specialist We are seeking a skilled and detail-oriented Application Development Specialist to join our dynamic team. The ideal candidate will have experience in designing, developing, and maintaining applications that meet our business needs while ensuring optimal performance and user experience. Location:Taguig,...

  • Tax Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Techdynamics OPC Full time

    Company DescriptionTechdynamics OPC is the authorized distributor of DJI, a globally recognized leader in unmanned aerial systems, handheld imaging systems, and robotic education. Based in the Philippines, Techdynamics OPC is dedicated to delivering innovative DJI products to Filipino consumers and industries. The company plays a key role in promoting...

  • Customs Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Beijing Foreign Enterprise Management Consultants Co.,Ltd. Full time

    On behalf of of World famous ICT Company - Huawei, we are looking for experienced Custom Clearance SpecialistJob Responsibilities:Customs Clearance Specialist, an expert in international trade regulations and customs compliance and assist companies with trade activities to import and export shipments.Manages 3rd-party Customs Brokers in achieving target SLA...

  • Operation Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Unison Computer Systems Inc. Full time $350,000 - $700,000 per year

    Job SummaryWe are seeking a dependable and detail-orientedOperations Specialistto support our logistics workflow and contract administration. This role is vital in keeping our shipping activities running efficiently, ensuring accurate documentation, and managing contract-related processes to uphold smooth and effective business operations.Key...