Process and Control Manager

2 days ago

Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱1,500,000 - ₱3,000,000 per year


Job Purpose

The role holder is responsible for managing, developing and driving process documentation and process and control improvements across the Bank to help create the building blocks for operational excellence by transforming governance around procedure documentation, their updates, oversights by control and compliance units and while keeping customer experience in mind.

  • Evaluate Existing Business Processes
  • Create Documentation Outlining Key Process Improvements
  • Manage cross functional staff for improvement and implementation of processes
  • Conduct Ongoing Analyses
  • Update Department Procedures and Policies
  • Creates processes and integrates voice of the customer insights in them
  • Drives the provision of an effective and robust process documentation training and competence scheme that enables employees to deliver processes without operational risks and which are fair to customers.
  • Drives root cause analysis and work with all channels to identify and implement business process improvements that will prevent recurrence of issues
  • Review any process changes as a result of product and service developments
  • Performs end to end review, reengineering and streamlining of key Service delivery processes
  • Work closely with Process Re-engineering Unit to deliver on well thought out end to end procedure documents

Key Accountabilities:

Strategy Development and Implementation

  • Participate in key process improvement projects, e.g. rethinking/ redesigning of key customer processes, fixing priority customer pain points highlighted through customer feedback, or other key transformation initiatives
  • Develops a roadmap for comprehensive reevaluation and documentation of acquisition and service processes with proper controls

Change Management

  • Lead the management of change through continuous improvement of processes and practices taking into account global standards and changes in the business environment which demand proactive action plans.
  • Proactively identifies and provides solutions for any process with risks and issues
  • Delivers high quality output in a timely manner by checking the progress of the projects against timelines and output against the quality parameters set by the Bank
  • Ensures quality delivery by vendor as per the bank guidelines, in case of outsourced development & delivery areas

Reporting

  • Ensure that all functional reports are prepared timely and accurately and meet requirements, policies and quality standards.
  • Package and present progress, next steps and challenges regarding as and when required
  • Leverage central function support teams to implement the processes (Transformation, Marketing, Ops Risk etc.)

  • Process Control Manager

    2 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱900,000 - ₱1,200,000 per year

    Job PurposeThe role holder is responsible for managing, developing and driving process documentation and process and control improvements across the Bank to help create the building blocks for operational excellence by transforming governance around procedure documentation, their updates, oversights by control and compliance units and while keeping...

  • Bank Process and Control Manager

    2 days ago

    Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱2,160,000 per year

    We are hiring for Bank Process and Control Manager a Bank Client in MakatiThis role follows an onsite setup with day shift schedule and pays up to 180K PHP monthlyRequirement:5 years of related role within the banking industryJob PurposeThe role holder is responsible for managing, developing and driving process documentation and process and control...

  • Internal Controls and Process Improvement Manager

    2 days ago

    Makati City, National Capital Region, Philippines HRTX consulting Full time ₱1,440,000 - ₱1,920,000 per year

    The Internal Controls and Process Improvement Manager is responsible for evaluating and enhancing the company's internal controls, processes, and procedures. This role focuses on identifying gaps, risks, and inefficiencies, and providing actionable recommendations to strengthen compliance, support operational effectiveness, and improve overall business...

  • Process Improvement Manager

    2 days ago

    Makati City, National Capital Region, Philippines HRTX Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:The Process Improvement Manager is responsible for evaluating the adequacy and effectiveness of the companys internal controls, processes, and compliance procedures. The role involves identifying risks, gaps, and inefficiencies, and recommending actionable improvements to enhance compliance, operational efficiency, and overall business...

  • Operations Control Management Manager

    2 days ago

    Makati City, National Capital Region, Philippines HRTX Full time ₱2,000,000 - ₱2,500,000 per year

    Location: Makati, On-site (Morning Shift)About the RoleThe Operations Control Management (OCM) Manager will be responsible for driving the implementation of the organizations risk management and operational control framework within the Financial Services division. This leadership role oversees risk identification, control testing, and quality assurance...

  • Process Improvement Manager

    1 week ago

    Makati City, National Capital Region, Philippines HRTX consulting Full time ₱6,000,000 - ₱7,000,000 per year

    Job Summary:The Process Improvement Manager is responsible for evaluating the adequacy and effectiveness of the company's internal controls, processes, and compliance procedures. The role involves identifying risks, gaps, and inefficiencies, and recommending actionable improvements to enhance compliance, operational efficiency, and overall business...

  • Document Control Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Anchor Land Holdings Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Document Control Manager is responsible for establishing and maintaining an effective document control system across the project.Develop, implement, and manage the company's or project's document control procedures.Ensure that all project documentation complies with organizational standards and industry regulations.Lead and supervise document control...

  • Process Improvement Manager

    2 days ago

    Makati City, National Capital Region, Philippines HRTX Full time ₱1,200,000 - ₱2,400,000 per year

    We are looking for a highly analytical and detail-oriented Process Improvement Manager to join our team. This role is responsible for reviewing, assessing, and enhancing internal controls, policies, and procedures to ensure compliance, efficiency, and operational excellence. The ideal candidate will have strong internal audit experience, ERP system...

  • Process Improvement Manager

    2 days ago

    Makati City, National Capital Region, Philippines People Matter PH Full time ₱6,000,000 - ₱8,000,000 per year

    Job Summary:Evaluates the effectiveness and sufficiency of internal controls, identifying any weaknesses or gaps. Provides recommendations and documents enhancements to improve existing processes and control systems.Key Responsibilities:Reviews and evaluates the adequacy and efficiency of company policies, procedures, and processes.Detects and assesses...

  • SAP Controlling Manager

    1 day ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱2,000,000 - ₱2,500,000 per year

    Work Schedule: Morning Shift Work Setup: Hybrid (3x onsite per week) | Makati Eligibility: Open to local and expat candidates currently residing in the Philippines Responsibilities: Lead the Controlling (CO) workstream in SAP S/4HANA implementation projects, ensuring alignment with client controlling and cost management processes. Design and configure SAP...