Employee Relations

The Employee Relations & Compliance Officer plays a key role in creating a fair, respectful, and legally compliant workplace. They serve as a trusted resource for employees and managers, addressing workplace concerns, resolving conflicts, and ensuring that company policies align with labor laws and ethical standards.

This role involves conducting thorough investigations, offering guidance on employee relations matters, and ensuring compliance with all government regulations and the Company's rules and regulations to support a positive and productive work environment.

Responsibilities

• 1.) Employee Relations

• Serve as a trusted point of contact for employees, providing a safe and supportive space to address workplace concerns, resolve conflicts, and navigate grievances with fairness and empathy.

• Conduct thorough and impartial investigations into workplace complaints, including allegations of misconduct, discrimination, and harassment, ensuring a respectful and legally compliant resolution process.
• Offer expert guidance and coaching to managers and employees, helping them navigate performance management, disciplinary actions, and workplace behavior in a constructive and professional manner.
• Champion a workplace culture built on fairness, respect, and inclusion, proactively engaging employees and leadership to foster open communication and trust.
• Design and implement strategic employee relations initiatives that enhance job satisfaction, improve workplace morale, and contribute to long-term employee retention and engagement.

2.) Compliance & Legal Adherence

• Ensure company policies remain current and compliant with evolving labor laws, employment regulations, and industry best practices, creating a fair and legally sound workplace.
• Proactively monitor legislative updates and adjust policies as needed to minimize risks and maintain compliance.
• Facilitate engaging and practical training sessions for employees and managers, covering workplace ethics, anti-harassment measures, and regulatory requirements to promote awareness and accountability.
• Maintain thorough and confidential documentation of employee relations cases, workplace investigations, and compliance audits to support informed decision-making and legal adherence.
• Collaborate with internal teams and external auditors by providing accurate reports and documentation, ensuring seamless audit processes and regulatory compliance.

3.) Policy Development & Implementation

• Create, refine, and uphold HR policies, employee handbooks, and standard operating procedures (SOPs) to ensure consistency, fairness, and compliance across the organization.
• Work closely with the legal and compliance team to develop and update company policies, integrating industry best practices and regulatory requirements to protect both employees and the business.
• Lead the implementation and management of workplace programs that promote employee well-being, engagement to support a positive company culture.

4.) Risk Management & Reporting

• Continuously evaluate workplace trends and employee relations data to identify potential challenges and recommend proactive strategies for risk mitigation.
• Generate clear, data-driven reports on employee concerns, workplace dynamics, and compliance trends, providing senior leadership with valuable insights for decision-making.
• Work closely with leadership to develop targeted action plans that address HR risks, enhance workplace culture, and promote a fair and supportive work environment.

Education/Experience Requirement

• Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
• 3-5 years of experience in employee relations, compliance, or HR generalist roles.
• Experience conducting workplace investigations and handling employee disputes.
• Knowledge of employment laws (labor laws, and other pertinent government regulations).
• With Basic Occupational Safety and Health (BOSH) Certificate

Required Skills

• Strong knowledge of labor laws, employment regulations, collective bargaining agreements, and HR policies.
• Excellent interpersonal and communication skills to effectively liaise between management and employees.
• Proven ability to handle and resolve conflicts, grievances, and disciplinary matters.
• Sound understanding of employee relations principles and best practices.
• Proficient in conducting investigations, gathering evidence, and preparing accurate and concise reports.
• Ability to analyze complex labor relations issues and provide practical and effective solutions.
• Strong negotiation and influencing skills to achieve mutually beneficial outcomes.
• Proficiency in HRIS systems and other HR-related software applications.
• Excellent organizational and time management skills to handle multiple tasks simultaneously.
• High level of integrity, confidentiality, and professionalism.