Front Desk Personnel/Receptionist
1 week ago
- Graciously welcomes patients as they enter the center and requests them to register. Inquires whether the patient is new or a former patient.
- Requests new patient to fill-out a Patient Information Sheet and return the accomplished form to the Front Office
- Inquires whether the patient is an HMO cardholder and prepares Out Patient Consultation Form to be included in the chart.
- Takes the picture of new patients and encodes patient data in the Clinic Genie
- Indicates the arrival time and chronological number of patients in the chart'
- The chart shall include the Information Sheet, Refraction Sheet, Consultation Sheet, and Charge Slip fro General Consultation patients. For LASIK screening patients, the information sheet is transferred to an orange folder.
- Prepare the patient's chart and ensures that they have computer documentation before placing it in the work-up tray for the optometrist.
- Retrieves charts of former patients from the filing cabinet for line up in the work-up tray for the optometrist.
- Handles telephone inquiries
- From time to time, assures and updates the waiting patient on status of his sequence on the line
- Takes and confirms appointments with patients and doctors or technicians
- Using the AEC LASERME, informs the anaesthesiologist of the schedule of the cataract surgery and other procedures that will be performed.
- Confirms patients' surgery schedules and gives reminders on pre-operative medication and surgical precaution
- Prepares records of patients scheduled for surgery
- Coordinates appointments based on the schedule of appointments of the doctors. Attends to request of patients for Medical and Clinical Certificates and prescription.
- At the end of the day, properly sorts our, classifies and files patients records
- Performs other functions which may be assigned from time to time
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Paid training
Education:
- Bachelor's (Required)
Experience:
- Front Desk Personnel: 1 year (Preferred)
Work Location: In person
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