Senior Residential Operations Assistant

4 days ago

Quezon City, National Capital Region, Philippines Ateneo de Manila University Full time ₱250,000 - ₱400,000 per year

Summary of Work Activities and Responsibilities

The Senior Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms. As the senior member of the team, the position serves as the team lead and recommends work assignments and assists with monitoring the quality of output of the Operations team.

Main Duties and Responsibilities

I. URH Reservations, Applications, and Admissions Management

  • Assists with queries of potential residents and transients and monitors the various communication channels of URH

  • Processes reservations of URH rooms and facilities

  • Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order

  • Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents
  • Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS

II. Facilities Upkeep and Maintenance

  • Conducts regular inspection of common spaces and grounds maintenance
  • Schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly
  • Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times

III. Room Check-in and Check-out Management

  • Attends to the check-in process

  • Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in

  • Facilitates the check-in process of residents and transients and provides orientation of house rules
  • Monitors and ensures that all dormers have their own emergency bag, according to URH specifications, at the start of their residency

  • Attends to the check-out process

  • Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys

  • Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out

  • Monitors the appliance/s brought in and out by the residents

  • Manages the residents' submission of their Applications Declaration Forms

IV. Frontline and Office Support

  • Attends to inquiries of potential residents and the requests of the residents from various URH communication channels
  • Accompanies the parents/visitors in touring the URH facilities
  • Routes URH memos and announcements from various communication channels to the residents and transients
  • Rotates work schedules with the other Residential Operations Assistants in the provision of services to URH residents 24/7

V. Team Lead Functions

  • Organizes work of the Residential Operations Assistant by scheduling and assigning rotational shifts
  • Serves as a guide on how to attend complex situations before escalating to the Assistant to the Director for Operations
  • Consolidates all records of concerns brought to the attention of the URH administration team via the front desk, and makes an initial analysis and recommendation from the collected data
  • Oversees the lost and found system of the URH, including an analysis of how to prevent loss

VI. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative.

  • Senior Residential Operations Assistant

    2 days ago

    Quezon City, National Capital Region, Philippines Ateneo De Manila University Full time ₱70,000 - ₱120,000 per year

    Summary of Work Activities and ResponsibilitiesThe Senior Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms. As the senior member of the team, the position serves as the team lead and...

  • Senior Residential Operations Assistant

    4 days ago

    Quezon City, National Capital Region, Philippines ATENEO DE MANILA UNIVERSITY Full time ₱104,000 - ₱130,878 per year

    Summary of Work Activities and ResponsibilitiesThe Senior Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms. As the senior member of the team, the position serves as the team lead and...

  • Residential Leasing Manager

    4 days ago

    Makati City, National Capital Region, Philippines DMCI Homes Full time

    Hired candidates may enjoy the following perks:Permanent manager positionHybrid work arrangementCompany vehicle (upon regularization; non-sharing)*Monthly fuel allocationRepair and maintenance allowanceFree parking space at the head officeCommunication allowanceLeisure access to company amenitiesCondominium purchase employee discount*HMO with one free...

  • Regional Sales Head for Residential Real Estate

    1 week ago

    Quezon City, National Capital Region, Philippines Schola Angelicus Inc. - Cabuyao Full time ₱1,200,000 - ₱2,400,000 per year

    Job SummaryThe Regional Sales Head is responsible for achieving corporate sales objectives and serves as the lead manager overseeing residential projects within the designated area.Duties and ResponsibilitiesOversee and lead the achievement of corporate sales targets.Manage residential projects within the designated area.Allocates annual sales operating...

  • Executive Assistant

    16 hours ago

    Makati City, National Capital Region, Philippines Wing Assistant Full time ₱900,000 - ₱1,200,000 per year

    Position Overview:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to both our Director and Chief Operating Officer (COO). This role requires an individual who can effectively assist with personal, professional (team and task management), and business goals (client operations) while maintaining the highest...

  • Lead Property Engineer

    2 days ago

    Makati City, National Capital Region, Philippines Filinvest Group Full time

    PROPERTY ENGINEERHe/She will assist the Property Manager to manage the day-to-day operations of the Building/Condominium Corporation. Ensure that all building equipment and facilities are 100% in good working condition by implementing timely and consistent preventive maintenance programs. JOB DESCRIPTION: I. Oversee implementation of effective & consistent...

  • Residential Brokerage Manager

    4 days ago

    Makati City, National Capital Region, Philippines Leechiu Property Consultants Inc. Full time ₱350,000 - ₱400,000 per year

    Duties and Responsibilities but not limited to:Get the listings within the designated focus area.Advise clients on pricing strategy and terms of payment.Offer the inventory to prospects and broker networks.Conduct site inspections.Mediate between the parties in the transaction.Draft the closing documents (LOI, CTS, DOAS, COL)Turnover the...

  • Assistant Vice President

    2 days ago

    Quezon City, National Capital Region, Philippines VS Hotel Full time ₱1,500,000 - ₱2,500,000 per year

    About the RoleProvalue Property Services, Inc., a trusted affiliate of Marivent Hotels & Resorts Inc., is looking for a highly qualified Assistant Vice President (AVP) – Property Manager to lead and oversee its property management operations. This is a key strategic leadership role suited for a results-oriented professional with strong technical expertise...

  • Senior Head for Sales

    6 days ago

    Quezon City, National Capital Region, Philippines Schola Angelicus Inc. - Cabuyao Full time ₱120,000 - ₱240,000 per year

    Job SummaryThe Regional Sales Head (Senior Head) is responsible for achieving corporate sales objectives and serves as the lead manager overseeing residential projects within the designated area.Duties and ResponsibilitiesLead and oversee the attainment of corporate sales targets within the assigned area.Manage and supervise residential projects to ensure...

  • Assistant Vice President

    2 days ago

    Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts, Inc. Full time ₱1,320,000 per year

    About the RoleProvalue Property Services, Inc., a trusted affiliate of Marivent Hotels & Resorts Inc., is looking for a highly qualified Assistant Vice President (AVP) – Property Manager to lead and oversee its property management operations. This is a key strategic leadership role suited for a results-oriented professional with strong technical expertise...