Influencer & TikTok Shop Coordinator (Antipolo | Hybrid)

5 hours ago

Pasig, National Capital Region, Philippines Intelegencia Full time ₱422,200 - ₱854,400 per year

Company Description

Founded in 2009, Intelegencia is a globally recognized service firm that partners with businesses, including Fortune 1000 companies, to provide innovative solutions in Digital Transformation, Customer Care/BPO, E-commerce, and Cloud Engineering. Headquartered across the U.S., Europe, India, and the Philippines, the company supports over 100 clients worldwide, delivering tailored solutions that drive efficiency and achieve business goals. Known for its exceptional talent and expertise, Intelegencia has received accolades from Deloitte as one of India's Fast 50 Technology companies and Asia's Fast 500 Technology companies. The company prides itself on offering a scalable global delivery model that optimizes operational performance and cost efficiency.

We are looking for a highly organized and driven 
Influencer & TikTok Shop Coordinator
 to join our Operations Account. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience with influencer marketing, affiliate operations, and TikTok Shop management. You will play a key role in supporting our Social Media Manager in executing influencer campaigns and maintaining smooth day-to-day TikTok Shop operations.

Remote Work Eligibility: Fully onsite for first 60 days. If performance meets expectations, can move to hybrid work (2 days in office). Will further evaluate performance in consideration of fully remote work eligibility from there.

Key Responsibilities

Influencer Coordination

  • Manage influencer outreach, onboarding, communication, and daily support across all campaigns.
  • Achieve quarterly KPIs, including at least 50+ influencer partnerships and testing initiatives.
  • Develop influencer agreements, track budgets, costs, orders, and collaboration requirements according to defined SOPs.
  • Maintain an updated influencer database, collaboration history, and performance reports.
  • Assist in creating campaign briefs and oversee content collection, approval, and repurposing.
  • Work closely with creative and customer service teams on asset creation, influencer orders, issue resolution, and new partnership opportunities.

TikTok Shop Operations

  • Drive the growth of the TikTok Shop Affiliate Program by identifying, recruiting, and nurturing relationships with creators and partners.
  • Coordinate product sampling for influencers and affiliates to maximize content output and conversions while tracking product costs and adhering to monthly budgets.
  • Support daily shop operations such as responding to customer and affiliate inquiries, updating product listings, handling product returns, and assisting with order fulfillment.
  • Conduct regular shop monitoring, reporting, and assist in setting up additional TikTok shops as needed.

Required Qualifications

  • Strong written and verbal communication skills, including copywriting and email communication.
  • Experience managing TikTok Shop operations and affiliate programs.
  • Experience using influencer management tools such as Grin or Tagger.
  • Solid understanding of influencer marketing strategies, KPIs, and campaign execution.
  • Excellent organizational and multitasking abilities; able to work independently and in a collaborative environment.
  • Proficiency in Microsoft Office and the willingness to learn new tools and platforms.
  • Ability to work night shift (EST time zone).

Good to Have:

  • Automotive knowledge or interest.

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