Expert Level Support L3

4 days ago


Makati City, National Capital Region, Philippines Lingaro Full time $60,000 - $100,000 per year

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.

What You'll Be Doing:

  • Provide expert service support as L3 specialist for the service.
  • Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
  • Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
  • Timely update assigned tasks, and provide responses and solutions within the agreed team's timelines.
  • Problem corrective action plan proposals.
  • Deploying bug-fixes in managed applications.
  • Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.
  • Tasks may include incident or problem resolution, automation, change assessment, or implementation/deployment of change requests.

What We're Looking For:

  • Extensive experience with SQL, T-SQL, and PL/SQL Language – including but not limited to ETL, merge, partition exchange, exception and error handling, and performance tuning
  • Experience with Azure Data Services - Databricks and Data Factory
  • Understand the operation of the ETL process, triggers, and scheduler
  • Strong analytical thinking and problem-solving skills
  • Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
  • Willing to work on
    ASIA/EMEA/NALA shift

Missing one or two of these qualifications? We still want to hear from you If you bring a positive mindset, we'll provide an environment where you feel valued and empowered to learn and grow.

Offer

  • Stable employment.
    On the market since 2008, 1500+ talents currently on board in 7 global sites.
  • "Office as an option" model.
    You can choose to work remotely or in the office.
  • Flexibility regarding working hours and your preferred form of contract.
  • Comprehensive
    online onboarding
    program with a "Buddy" from day 1.
  • Cooperation with top-tier engineers and experts.
  • Unlimited access to the Udemy
    learning platform from day 1.
  • Certificate training programs.
    Lingarians earn 500+ technology certificates yearly.
  • Upskilling support.
    Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
  • Internal Gallup Certified Strengths Coach
    to support your growth.
  • Grow as we grow as a company.
    76% of our managers are internal promotions.
  • A
    diverse, inclusive, and values-driven
    community.
  • Autonomy to choose the way you work.
    We trust your ideas.
  • Create our community together.
    Refer your friends to receive bonuses.
  • Activities to support your
    well-being and health.
  • Plenty of opportunities
    to donate to charities and support the environment.
  • Great Place to Work Certified Employer in the Philippines


  • Makati City, National Capital Region, Philippines RCC Colab Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionRCC Colab Solutions Inc. is an IT software solutions provider and consulting services based in Makati. We offer personalized business solutions to address company pain points and ensure scalable solutions for improved business operations and rapid growth.URGENTLY HIRING:L3: Platform Operations SupportJob Summary:Manages platform-level...


  • Makati City, National Capital Region, Philippines ShareSource Full time ₱1,200,000 - ₱2,400,000 per year

    About Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. Keep IT systems...


  • Makati City, National Capital Region, Philippines Sharesource Australia Full time ₱900,000 - ₱1,200,000 per year

    About Sharesource:We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.Keep IT systems flawless...


  • Makati City, National Capital Region, Philippines Sharesource Full time ₱1,200,000 - ₱2,400,000 per year

    About SharesourceWe are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.Keep IT systems flawless...


  • Makati City, National Capital Region, Philippines Jarrizl Inc. Full time ₱660,000 per year

    Job SummaryActs as the last level of application support, performing deep analysis, troubleshooting, and code/data modification.Ensures system stability and quality by resolving incidents, preventing problems, and implementing service improvements.Leads projects, communicates directly with end customers, and ensures adherence to SOPs and SLAs.Key...


  • Quezon City, National Capital Region, Philippines Bravissimo Resourcing Full time ₱1,320,000 - ₱1,560,000 per year

    Job Summary:The SOC Level 3 Analyst serves as a senior technical authority, handling the most complex and high-priority incidents. As the escalation point for L1/L2 analysts, this role involves leading incident response, conducting advanced threat hunting, and collaborating with stakeholders to continuously enhance SOC capabilities.Requirements:6–8 years...


  • Makati City, National Capital Region, Philippines InfiniteDATA Services Full time $90,000 - $120,000 per year

    Role: Application Support EngineerAs anApplication Support Engineer at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms:ANOW Observe (observability) andANOW Automate (workload automation). You will be part of a24/7 support operation, interfacing directly with enterprise clients and...


  • Makati City, National Capital Region, Philippines RCC Colab Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:Manages platform-level configurations and operational integrations such as API tokens, partner onboarding flows, system toggles, and integration document handling. This ensures smooth operational continuity and platform adaptability without depending on the application developer.●Manage webhook/API integrations between systems●Change app...


  • Makati City, National Capital Region, Philippines Hammerjack Full time ₱300,000 - ₱450,000 per year

    Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses WorldwideAre you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Powering IT Solutions That Drive Global Success Join a role where your technical expertise doesn't just fix issues-it drives innovation. In this role, you'll tackle complex challenges, collaborate with global teams, and sharpen your skills on enterprise-level platforms. Step into a role where your technical expertise drives innovation while your personal...