Documentation Specialist

4 days ago

Manila, National Capital Region, Philippines ASW Full time $40,000 - $60,000 per year

Job Description

THE OPPORTUNITY

Join our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower healthcare costs, and strengthen overall risk management practices. As they continue to expand, they are looking for a Documentation Specialist to join their team and play a key role in the efficient handling, organization, and delivery of essential medical records that directly impact patient care and client service delivery.

In this role, you'll be responsible for managing and processing medical documentation, preparing files for physician review, and ensuring all data is accurately sorted and filed across secure platforms. You'll engage with clients via email to retrieve outstanding records, support daily administrative workflows, and help maintain smooth operations across the documentation lifecycle, all while maintaining strict compliance with regulatory standards.

This position requires daily onsite work at our BGC office, aligned with US Eastern Time hours: 8:30PM to 5:30AM PHT.

KEY RESPONSIBILITIES

  • Sort, distribute, and upload medical records to designated portals and databases in preparation for upcoming patient appointments.
  • Accurately prepare medical records for physician review within required turnaround times.
  • Compile and send necessary documentation to doctors ahead of scheduled appointments.
  • Coordinate with clients via email to request and follow up on missing or outstanding medical records.
  • Receive and process incoming records from various sources, ensuring proper organization and secure storage in internal databases.

SKILLS, EXPERIENCE & QUALIFICATION

  • Minimum of 2 years' experience in clerical or administrative support, ideally within the medical or healthcare industry.
  • Knowledge of HIPAA regulations is a plus.
  • Excellent verbal and written communication skills in English.
  • Highly organized, with effective time management skills and the ability to meet tight deadlines.
  • Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats, file extensions, and general internet navigation.
  • Ability to work well under pressure, maintain focus amidst distractions, and deliver consistently high-quality results.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
LI-LP1

  • Documentation Specialist

    4 days ago

    Manila, National Capital Region, Philippines AS White Global Full time ₱900,000 - ₱1,200,000 per year

    THE OPPORTUNITYJoin our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower healthcare costs,...

  • Clinical Documentation Specialist

    7 days ago

    Manila, National Capital Region, Philippines MicroSourcing Full time ₱350,000 - ₱550,000 per year

    Discover your 100% YOU with MicroSourcingPosition: Clinical Documentation Specialist (Intermediate)Work setup & shift: Onsite and Night shiftSite: 1880 Building Eastwood, Libis, Quezon CityWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with...

  • Documentation Specialist

    1 week ago

    Manila, National Capital Region, Philippines Okta Full time ₱900,000 - ₱1,200,000 per year

    Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of...

  • Process Documentation Specialist

    4 days ago

    Manila, National Capital Region, Philippines GECO Asia Pte Ltd Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a highly skilled Process Documentation Specialist to develop clear, accurate, and user-focused documentation that captures business processes and workflows. This role collaborates closely with subject matter experts (SMEs) to define and document standard procedures, ensuring alignment with governance standards and business requirements. Your...

  • Training and Documentation Specialist

    1 week ago

    Manila, National Capital Region, Philippines Economic Impact Catalyst Full time ₱900,000 - ₱1,200,000 per year

    The RoleEconomic Impact Catalyst (EIC) is the #1 solution for building and scaling small business support programs through cutting-edge software and enterprise solutions. Our AI-powered SaaS platform helps small business program managers drive economic growth through data-driven decisions and strategic interventions.We're seeking a dynamic Training &...

  • Documentations Specialist

    2 days ago

    Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱300,000 - ₱600,000 per year

    Ensure the accuracy and timeliness of the documents being submitted, stored and uploaded to the systemMonitoring and updating alignment figures from Project Management, Operations Team, Permitting Team and other groups involved in documents and collectionProcessing of site access documentsCompliance to submit any documentation requirement related to...

  • AV Technical and Documentation Specialist

    5 days ago

    Manila, National Capital Region, Philippines DVI Solution Full time ₱900,000 - ₱1,200,000 per year

    Company Summary:Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Phil...

  • Document Controller

    4 days ago

    Manila, National Capital Region, Philippines ALEC Holdings Full time ₱900,000 - ₱1,200,000 per year

    Document Controller | UAEAre you a results-driven leader with a proven track record in delivering high-value, mission-critical construction projects?This role is based on-site in the UAE and will require relocation.ALEC will be conducting interviews in Manila.Who We are?ALEC Holdings L.L.C - S.O. (ALEC), part of ICD, is a leading GCC construction company...

  • Document Control Specialist

    4 days ago

    Manila, National Capital Region, Philippines Philtrust Bank Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:• Draft, edit, and maintain IT policies, process documentation, and internal manuals.• Work closely with IT teams to document workflows, standard operating procedures (SOPs), and system-related processes.• Assist in preparing reports, presentations, and executive summaries for the CTO.• Coordinate with other departments to gather...

  • Clinical Documentation Improvement

    4 days ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Join our team as a CDI Specialist and play a vital role in ensuring that clinical records reflect the true complexity of patient care. Your expertise will help bridge the gap between clinical care and coding, supporting better outcomes, compliance, and reimbursement.Key ResponsibilitiesReview inpatient and outpatient medical records for completeness,...