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waiter

2 weeks ago

Makati City, National Capital Region, Philippines Kuhn Artisanales Inc. Full time $104,000 - $130,878 per year
Job Summary

Provides exceptional dining service to guests, ensuring a world-class experience in line with 5-star restaurant standards. This role requires professionalism, attentiveness, and strong knowledge of food and beverage offerings to deliver personalized and seamless service.

Job Responsibilities
  • Welcome and seat guests in a courteous and professional manner.
  • Present menus, take accurate food and beverage orders, and make menu recommendations when appropriate.
  • Serve food and beverages efficiently, ensuring correct presentation and attention to detail.
  • Maintain strong knowledge of menu items, daily specials, wine lists, and allergens to assist guests effectively.
  • Ensure tables are properly set up before service and cleared promptly after use.
  • Handle guest concerns and complaints professionally, escalating to the Supervisor/Manager when necessary.
  • Work closely with the kitchen and bar teams to ensure smooth service flow.
  • Process payments accurately and efficiently.
  • Adhere to hygiene, grooming, and safety standards in accordance with 5-star hospitality requirements.
  • Support team members and contribute to a positive, guest-focused environment.
Qualifications & Skills
  • Proven experience as a Waiter/Waitress in a 5-star hotel, fine dining, or upscale restaurant.
  • Strong communication and interpersonal skills with a polished and professional demeanor.
  • Excellent customer service orientation with attention to detail.
  • Ability to multitask and remain calm under pressure.
  • Basic knowledge of food safety, hygiene, and wine service preferred.
  • Flexible to work shifts, weekends, and holidays.
Education & Experience
  • High school diploma or equivalent; hospitality or F&B training is an advantage.
  • Minimum of 1–2 years of F&B service experience in a fine dining or luxury hospitality environment.