Front desk Receptionist
1 hour ago
Ethos Skin Aesthetics
Location: Ortigas Pasig City
Employment Type: Full-time
About Ethos Skin Aesthetics
At Ethos Skin Aesthetics, we believe in providing exceptional care through advanced skin treatments and personalized service. Our clinic combines medical expertise with a focus on aesthetic excellence to help clients achieve healthy, radiant skin.
We are looking for a Front Desk Receptionist who will be the face and voice of our clinic — someone who is warm, organized, and dedicated to creating a welcoming experience for every client.
Position Overview
The Front Desk Receptionist plays a key role in ensuring smooth daily operations of the clinic. This position requires excellent communication skills, attention to detail, and a strong sense of professionalism to manage client interactions, administrative duties, and front-office coordination.
Key Responsibilities
- Greet and receive clients professionally, ensuring a welcoming and comfortable experience.
- Answer phone calls, emails, and social media inquiries in a courteous and timely manner.
- Manage appointment scheduling, confirmations, and rescheduling using clinic software.
- Organize and maintain client charts and records accurately.
- Process payments and issue receipts for services and products.
- Update and reconcile daily sales reports and transaction summaries.
- Assist in handling client inquiries, feedback, and concerns with discretion and care.
- Support lead generation activities, including follow-ups and client engagement initiatives.
- Coordinate with medical and aesthetic staff to ensure efficient clinic operations.
- Maintain cleanliness and orderliness of the front desk and waiting area.
Qualifications
- Minimum of a high school diploma; diploma/degree in business, hospitality, or a related field preferred.
- At least 1 year of experience in a medical, dental, or aesthetic clinic environment.
- Excellent communication and interpersonal skills, both in-person and over the phone.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office; experience with clinic management or POS systems preferred.
- Professional appearance and a client-oriented attitude.
- Ability to multitask and remain composed in a fast-paced setting.
Preferred Attributes
- Passionate about skincare, beauty, and aesthetics.
- Experience in sales or customer service.
- A proactive and positive approach to teamwork and client care.
What We Offer
- Competitive salary based on experience.
- Training and development opportunities.
- Staff discounts on treatments and skincare products.
- Supportive, professional, and friendly work environment.
How to Apply:
Interested candidates are invited to send their resume and a brief cover letter to
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