Customer Service for Telco Account

4 days ago


Davao City, Davao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

We are looking for enthusiastic Customer Service Representatives to join our dynamic team in Davao City. This is a full-time position providing essential customer support for our valued clients in the telecommunications industry. No prior experience is required - we will provide comprehensive training to ensure your success in this rewarding role.

What you'll be doing

  • Respond to inquiries from customers via phone, email, and chat in a timely and professional manner
  • Troubleshoot and resolve customer issues with products and services
  • Provide accurate information and guidance to customers
  • Escalate complex issues to the appropriate departments
  • Maintain detailed records of customer interactions
  • Contribute to a positive customer experience and brand reputation

What we're looking for

  • At least 1 year of customer service
  • With or without work experience can still apply
  • Strong communication and interpersonal skills
  • Excellent problem-solving and critical thinking abilities
  • Enthusiastic, patient, and customer-focused mindset
  • Basic computer proficiency and familiarity with customer service software
  • Willingness to learn and adapt to new technologies and processes
  • Commitment to delivering high-quality service

If you're passionate about customer service and eager to join a dynamic team, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.



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