Technical Service Supervisor

10 hours ago

Pasig, National Capital Region, Philippines Prestige Interactive Enterprise Full time ₱1,200,000 - ₱2,400,000 per year

Job Summary

We are looking for an experienced and hands-on
Technical Service Supervisor
to lead our technical support and maintenance operations. This role will oversee the servicing, repair, and upkeep of our deployed assets, manage the technical team, coordinate with suppliers, and ensure smooth technical support for both office and field operations. The ideal candidate is an organized leader with solid technical expertise, excellent troubleshooting skills, and the ability to ensure service quality and efficiency.

Key Responsibilities

  • Oversee
    asset servicing, repairs, and preventive maintenance
    for both office-based and field-deployed equipment.
  • Provide
    service support to malls
    and other client sites.
  • Supervise the
    technical team
    , including scheduling, deployment, and task validation.
  • Prepare
    technical documentation
    , service reports, and other required records.
  • Act as
    technical liaison
    between operations, mall representatives, and regional technical engineers.
  • Coordinate with suppliers and manage
    critical parts procurement
    .
  • Conduct
    IT equipment research and development
    for service improvement.
  • Prepare and issue
    service quotations
    for client activities.
  • Assist in
    shop drawing verification
    and
    quality assurance
    of implemented designs.
  • Ensure
    content updates
    and validation of field engineers' work, including photos and monthly reports.
  • Maintain deployed assets to ensure
    full operational condition
    .

Qualifications

  • Graduate of a Technical-related course
    (Computer Technology, IT, Instrumentation Technology, Computer and Electronics Engineering preferred).
  • At least 5 years
    of relevant experience in technical service, asset maintenance, or related roles.
  • Knowledge of
    IoT and power control systems
    .
  • Skilled in
    conventional and wave soldering techniques
    .
  • Strong
    diagnostic and problem-solving skills
    for computer and electronic issues.
  • Basic electrical knowledge.
  • Proficient in
    Microsoft Office
    and
    Google Workspace
    .
  • Excellent
    time management
    , attention to detail, and organizational skills.
  • Strong
    technical writing
    abilities.
  • Background in
    computer network management
    and
    LED systems
    is a plus.
  • Customer-focused
    with excellent communication and coordination skills.

Why Join Us?

At Prestige Interactive, you'll lead a team that keeps our innovative display and advertising systems running at their best. You'll play a critical role in ensuring smooth operations, high client satisfaction, and the successful delivery of our services.


Apply Now

Send your resume and cover letter to

or apply directly via LinkedIn.

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