Technical Service Supervisor

6 days ago

Pasig, National Capital Region, Philippines Prestige Interactive Enterprise Full time ₱1,200,000 - ₱2,400,000 per year

Job Summary

We are looking for an experienced and hands-on
Technical Service Supervisor
to lead our technical support and maintenance operations. This role will oversee the servicing, repair, and upkeep of our deployed assets, manage the technical team, coordinate with suppliers, and ensure smooth technical support for both office and field operations. The ideal candidate is an organized leader with solid technical expertise, excellent troubleshooting skills, and the ability to ensure service quality and efficiency.

Key Responsibilities

  • Oversee
    asset servicing, repairs, and preventive maintenance
    for both office-based and field-deployed equipment.
  • Provide
    service support to malls
    and other client sites.
  • Supervise the
    technical team
    , including scheduling, deployment, and task validation.
  • Prepare
    technical documentation
    , service reports, and other required records.
  • Act as
    technical liaison
    between operations, mall representatives, and regional technical engineers.
  • Coordinate with suppliers and manage
    critical parts procurement
    .
  • Conduct
    IT equipment research and development
    for service improvement.
  • Prepare and issue
    service quotations
    for client activities.
  • Assist in
    shop drawing verification
    and
    quality assurance
    of implemented designs.
  • Ensure
    content updates
    and validation of field engineers' work, including photos and monthly reports.
  • Maintain deployed assets to ensure
    full operational condition
    .

Qualifications

  • Graduate of a Technical-related course
    (Computer Technology, IT, Instrumentation Technology, Computer and Electronics Engineering preferred).
  • At least 5 years
    of relevant experience in technical service, asset maintenance, or related roles.
  • Knowledge of
    IoT and power control systems
    .
  • Skilled in
    conventional and wave soldering techniques
    .
  • Strong
    diagnostic and problem-solving skills
    for computer and electronic issues.
  • Basic electrical knowledge.
  • Proficient in
    Microsoft Office
    and
    Google Workspace
    .
  • Excellent
    time management
    , attention to detail, and organizational skills.
  • Strong
    technical writing
    abilities.
  • Background in
    computer network management
    and
    LED systems
    is a plus.
  • Customer-focused
    with excellent communication and coordination skills.

Why Join Us?

At Prestige Interactive, you'll lead a team that keeps our innovative display and advertising systems running at their best. You'll play a critical role in ensuring smooth operations, high client satisfaction, and the successful delivery of our services.


Apply Now

Send your resume and cover letter to

or apply directly via LinkedIn.

  • Technical Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Power Mac Center Full time ₱900,000 - ₱1,200,000 per year

    As a key member of our Technical Services Team at Prestige Interactive OPC, you will play a vital role in supporting both field and office-based operations. Your responsibilities will ensure the reliability, efficiency, and innovation of our technical systems and services across various sites, including malls and regional locations.Key...

  • Technical Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Symphony Talent Full time ₱1,200,000 - ₱2,400,000 per year

    JOB DESCRIPTION● Focus on asset servicing and repair for both office and field-based concerns● Service support to the malls● Technical writing● Technical team supervision, scheduling and deployment● Technical liaison for operations● Regional Technical Service Engineer coordination● Assist in supplier coordination● Part/s procurement of...

  • Customer Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱350,000 - ₱600,000 per year

    CUSTOMER SERVICE SUPERVISORWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE SUPERVISOR?As the Supervisor, you will lead and...

  • Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines OutForce Full time ₱900,000 - ₱1,200,000 per year

    About Client:Our Client provides an intuitive SaaS platform (known as HOA Start) designed to streamline the management of homeowners associations. Their goal is to empower communities by simplifying communication, payments, and administrative tasks through technology.Service Supervisor Position OverviewWe are seeking a detail-oriented and customer-centric...

  • IT/ Service Desk Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Power Mac Center Full time ₱1,200,000 - ₱2,400,000 per year

    I. SYSTEMS DEVELOPER SUPERVISORThis position serves as a lead specialist on one or more systems and is responsible for the entire life cycle of an application development from analysis, coding, testing, and documentation.Develop programming code and software modifications using appropriate languages and tools to provide responsive and innovative solutions,...

  • Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines OutForce Inc. Full time $70,000 - $120,000 per year

    *About Client:* Our Client provides an intuitive SaaS platform (known as HOA Start) designed to streamline the management of homeowners associations. Their goal is to empower communities by simplifying communication, payments, and administrative tasks through technology.*Service Supervisor Position Overview* We are seeking a detail-oriented and...

  • Service Desk Supervisor

    6 hours ago

    Pasig, National Capital Region, Philippines Power Mac Center Full time ₱900,000 - ₱1,200,000 per year

    The Service Desk Supervisor manages the daily operations of the Service Desk team, ensuring timely and efficient delivery of IT support services. This role oversees ticket handling, SLA compliance, and escalations while mentoring team members and driving process improvements. The position requires strong leadership, technical knowledge, and a commitment to...

  • Customer Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱900,000 - ₱1,200,000 per year

    Position SummaryAs the Supervisor, you will lead and support our dedicated Customer Service Team to deliver exceptional service to our valued clients. Your role involves mentoring and developing team members, ensuring smooth daily operations, and enhancing the overall customer experience. This position reports directly to the Client Services Manager.Key...

  • IT Service Desk Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines SSG Full time ₱1,200,000 - ₱2,400,000 per year

    The Service Desk Supervisor is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high-quality support services to internal users. ESSENTIAL DUTIES AND RESPONSIBILITIESLead and support a...

  • Customer Service Supervisor

    6 days ago

    Pasig, National Capital Region, Philippines Whiteplane, Inc. Full time ₱104,000 - ₱130,878 per year

    Job description:Job Overview: Customer Service Supervisor – Front Desk (After Sales)The Customer Service Supervisor – Front Desk (After Sales) is responsible for leading the day-to-day operations of the front desk team to ensure a seamless and satisfying after-sales experience for customers. This role involves supervising staff, resolving escalated...