
Collections Officer
7 days ago
Client Success Engagement
- 100% of the premiums and commissions are collected from the insurer partners on the agreed turn around time.
- Collection of CWT forms if client deducted WHT.
- Make follow-ups via email, call and text.
- Fast and accurate distribution of statement of accounts.
- All inquiries of clients, insurers, and other business partners are properly addressed within the agreed timeline.
- Point person for all direct payment with insurers.
Administration
- Fast and accurate reconciliation of system data and insurer data per assured per insurer.
- Fast and accurate monitoring of receivables aging of corporate and individual accounts.
- Fast, accurate and timely preparation of the nationwide report of receivables.
- Coordination with SBU messengers for any payment collections.
- Monitor collection of checks
- Ensuring payment application is correct on PR issued then endorsed to SBU's cashier for issuance of ORs.
- Coordinate with AOs for no payment applications due to booking issues.
- Monitor the issuance of invoices.
- Monitor of all ORs on picked up payments by Insurers.
- Sending e-copy of Official Receipts to Clients
- Sending e-copy of Official Receipts to cashier for payment adjustments.
- Monitoring of all payment adjustments if already posted.
- Coordinating with the admin team for any transmittal of the hard copy of ORs.
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