
Front Office Associate
1 week ago
Qualifications:
- Candidate must possess at least a Bachelor's degree in Hospitality / Tourism / Hotel Management or equivalent.
- Good in written and verbal communication
- Can work with minimal supervision
- Has strong interpersonal skills.
- Can work in shifting schedule.
Duties and Responsibilities:
- Greets and administers check-in and check-out of guests; handles walk-ins, stay-overs and room transfers
- Answers telephones, takes reservations, and directs incoming calls to necessary departments and co-workers
- Handles guests requests promptly
- Accommodates special requests whenever possible
- Know room locations, types of rooms available, and room rates
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests and day use rooms
- Maintains the cleanliness and neatness of the front desk area
- Handling courtesy calls
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