Front Office Associate

3 hours ago

Iloilo City, Western Visayas, Philippines DoubleDragon Properties Corp. Full time ₱200,000 - ₱400,000 per year

Qualifications:

  • Candidate must possess at least a Bachelor's degree in Hospitality / Tourism / Hotel Management or equivalent.
  • Good in written and verbal communication
  • Can work with minimal supervision
  • Has strong interpersonal skills.
  • Can work in shifting schedule.

Duties and Responsibilities:

  • Greets and administers check-in and check-out of guests; handles walk-ins, stay-overs and room transfers
  • Answers telephones, takes reservations, and directs incoming calls to necessary departments and co-workers
  • Handles guests requests promptly
  • Accommodates special requests whenever possible
  • Know room locations, types of rooms available, and room rates
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests and day use rooms
  • Maintains the cleanliness and neatness of the front desk area
  • Handling courtesy calls

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