WFH Executive Case Coordinator

2 days ago

Manila, National Capital Region, Philippines BruntWork Full time

Our client is seeking a highly organized, detail-oriented, and proactive Case Coordination Admin Assistant to support their Discard & Donate program and broader corporate relocation services for international clients. This role is crucial in ensuring accurate case tracking, seamless communication, and providing high-level administrative support to leadership.

Schedule:

  • Mondays to Fridays, 10:30 AM - 2:30 PM Singapore Time (no breaks)
MUST-HAVE Requirements
  • One (1) extra external monitor
  • Windows OS only
  • Fluent in Google Chrome and Mozilla Firefox (required for Windows users)

Responsibilities

Case Coordination & Administration

  • Create and maintain digital case folders in Dropbox following strict naming conventions
  • Input, update, and maintain case trackers using Excel or Google Sheets
  • Verify case-related details such as addresses and postal codes using tools like StreetDirectory
  • Ensure consistency and accuracy in file naming, capitalization, and formatting
  • Monitor case progress and ensure timely updates via WhatsApp and email
  • Coordinate case details with internal teams, service vendors, and clients

Executive Support & Process Improvement

  • Provide executive-level personal assistant support to the leadership team
  • Prepare, format, and enhance PowerPoint presentations, including templates and slide masters
  • Manage sensitive scheduling, time coordination, and calendar tasks
  • Maintain highly organized documentation and file management systems
  • Identify opportunities to improve SOPs and administrative workflows
  • Support cross-functional initiatives and additional business unit needs as required
Requirements
  • 2–3 years of experience in administrative, operations, or case coordination roles

  • Strong proficiency in Microsoft Office, especially:

  • Word: document formatting, styles, tables

  • Excel: formulas, data entry, formatting
  • PowerPoint: slide design, templates, master slides
  • Advanced proficiency in Dropbox (folder structure, naming conventions, sharing)
  • Strong familiarity with WhatsApp for business communication
  • Experience using PDF editing tools (annotation, merging, reordering)
  • Proficiency in Google Workspace (Calendar, Drive, Docs, Sheets, Meet)
  • Basic photo editing skills (e.g., Snapseed)

The client is looking for someone who:

  • Has experience working with Singapore-based clients or teams
  • Is comfortable with direct, constructive feedback and professional communication
  • Demonstrates initiative and works independently without constant supervision
  • Remains calm under pressure and prioritizes tasks effectively
  • Pays meticulous attention to formatting, file management, and presentation quality
  • Learns quickly and embraces new tools and processes
  • Maintains confidentiality, professionalism, and proactive communication at all times
Independent Contractor Perks
  • Permanent work-from-home arrangement
  • Immediate hiring

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