AU RTO Quality and Compliance Coordinator

This is a remote position.

AU RTO Quality and Compliance Coordinator (Remote)

Background

• At PeoplePartners, we're on a mission to raise the bar in quality assurance and compliance across all Registered Training Organizations (RTOs) we support. To help us deliver on that promise, we're seeking a highly detail-oriented and proactive Quality and Compliance Coordinator.
  
• This role is perfect for someone who thrives in a structured, regulated environment where documentation, data integrity, and stakeholder collaboration are key. If you're someone who finds satisfaction in improving systems, ensuring compliance, and keeping everything audit-ready—this might just be your dream job.
  

About the Role

• As the Quality and Compliance Coordinator, you'll play a pivotal role in maintaining and enhancing the Quality Management System (QMS) across multiple RTOs. You'll manage documentation, support audits, monitor compliance, and help drive continuous improvement initiatives. Working closely with the Quality and Compliance Manager and other stakeholders, you'll ensure that processes are not only followed—but continually improved. This is a behind-the-scenes powerhouse role that ensures everything runs like clockwork, stays compliant, and is always ready for review.
  

Key Responsibilities:

QMS Governance

• Keep all QMS documents up-to-date and formatted for publication.
  
• Draft updates for approval and maintain version control registers.
  
• Ensure consistency and accuracy across all RTOs.
  
• Support QMS improvements and ensure document control compliance.
  

Compliance and Assurance

• Manage compliance registers and reporting schedules.
  
• Coordinate internal audits and prep for external ones.
  
• Track evidence submissions, audit findings, and follow-up actions.
  

Risk and Governance

• Maintain and update the Risk Register.
  
• Monitor risk controls and action items.
  
• Prepare governance reports for leadership review.
  

Continuous Improvement

• Maintain the Continuous Improvement Register.
  
• Track improvement actions through to evidence and completion.
  
• Flag recurring issues or opportunities to the Q&C Manager.
  

Workforce Capability

• Monitor staff, trainer, and assessor qualifications and currency.
  
• Review compliance data and report on risks or gaps.
  
• Liaise with RTO Managers to resolve workforce compliance issues.
  

Stakeholder Engagement

• Coordinate consultations with industry, community, and regulators.
  
• Keep all engagement records accurate and audit-ready.
  

Scope and Product Management

• Support transitions and validations of training products.
  
• Maintain alignment of product documentation with current standards.
  

Requirements About YOU

• You're analytical, meticulous, and passionate about making sure systems run smoothly.
  
• You're the kind of person who triple-checks your work, gets excited about audit readiness, and loves seeing evidence-backed improvements come to life.
  
• You're naturally organized and solutions-focused.
  
• You bring a collaborative and proactive attitude.
  
• You're confident with tech tools like SharePoint, Lists, Teams, and Power BI.
  
• You're not just good with details—you thrive on them.
  

About YOUR Work History

• You've got 3–5+ years of experience in RTO quality or compliance roles.
  
• You've coordinated internal audits and helped prepare for external ones.
  
• You've owned compliance systems and/or QMS processes.
  
• You understand the Standards for RTOs (especially 2025 updates).
  
• You hold a qualification in Training/Assessment, Compliance, or Business (desirable but not essential).
  

About the Culture YOU Thrive In

• You're not a fan of red tape for red tape's sake—but you do believe in doing things right.
  
• You value structure, checklists, and proactive communication.
  
• You love a team that can laugh together, own their mistakes, and improve processes without the drama.
  

Key Responsibilities YOU Can't Wait to Do

• Keep our QMS running like a well-oiled machine.
  
• Nail compliance tasks ahead of schedule.
  
• Support your team in making continuous improvements stick.
  
• Keep auditors happy with clean records and audit-ready documentation.
  
• Help us navigate product transitions and compliance changes smoothly.
  

How YOU Will Be Measured

• Compliance metrics: audit success rates, closed-loop actions, and QMS accuracy.
  
• Timeliness and accuracy of reports and document updates.
  
• Stakeholder feedback from audits, managers, and RTO staff.
  
• Workforce compliance gaps resolved.
  
• Contribution to continuous improvement and risk mitigation.
  

When & Where YOU Will Work

• Remote from the Philippines.
  
• Mon–Fri ; Day-shift.
  
• Equipment provided.
  

Ready to be the compliance hero every RTO needs? Apply now through PeoplePartners and join a client who truly values what you bring to the table.

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
  

---