E-commerce Operations Specialist
2 days ago
Job Duties & Responsibilities:
- Manage comments, inquiries, and engagement during live selling sessions.
- Assist in managing the live script/flow, product queueing, and reminders for the host.
- Maintain proper sales tracking, order logs, and generate reports after each live.
- Assist in managing the live script/flow, product queueing, and reminders for the host.
- Handle operations and promotional activities for Executive Optical's website, including product updates, promotional campaigns, and coordination with marketing initiatives.
- Create compelling content that drives traffic, views, and sales for the products being sold.
Qualifications:
- Strong multitasking and organizational skills; ability to handle high-pressure, fast-paced live selling.
- Excellent communication skills for engaging with hosts and customers.
- Familiarity with TikTok, Shopee, Lazada, and other e-commerce platforms.
- Detail-oriented with accuracy in orders, listings, and product information.
- Tech-savvy; proficient in Google Sheets, MS Office, and order-tracking tools.
- Prior experience in e-commerce, marketing, or customer support preferred
BENEFITS OF THIS POSITION:
- Annual merit increase (depending on the performance)
- 5 days work week; 48 hours; Flexible schedule;
- Employee Discount (extended up to the immediate family member)
- Free eye check-up
- Sick Leave (convertible to cash if unused)
- Vacation Leave (convertible to cash if unused)
- Emergency Loan
- HMO Subsidy
- Employee Cash Death benefit
- All other government-mandated benefits
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