
Stock Controller
2 days ago
STOCK CONTROLLER
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WHAT IS A/AN STOCK CONTROLLER?
Support the Sales team to achieve their objectives. Carry out tasks in an efficient manner, ensuring all documentation and processes are performed in line with best practice, in order to ensure company revenue targets are achieved
Authorities:
Authority to build vehicles as requested by Sales Manager, General Manager – build sheet to be signed by one of the two authorised prior to build
Authority to swap new vehicles
Authority to create purchase orders for details, repairs or gifts, otherwise amounts over $1000 to be referred to management
Performance Measures:
An annual performance review will be conducted to determine performance of staff member to position requirements against agreed KPI's as discussed and agreed with management.
Key KPI's include:
Inventory management completed in line with Audi Operational Standards
Purchase orders processed at time of request
Stock vehicle registration completed 30 days prior to expiration
Customer centric approach to customer complaints
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
Secure stock for deals from other dealers in a timely manner
Regularly monitor stock to ensure stock is allocated according to customer required delivery dates
Ensure customers are allocated to vehicles in both internal and manufacturer systems
Raise repair orders/purchase orders for any additional work required
Ensure all ordered vehicles are loaded into internal system to allow visibility to sales staff
Monitor and achieve departmental KPI's
Complete RDA via Manufacturer portal within required timeframe
Ensure completion and copy of ODIS report is included in Deal Pack for all RDA vehicles within Manufacturer timeframe
All information is updated accurately on Company DMS
Any paperwork queries or inconsistencies are escalated to the General Sales Manager or Sales Manager
Ensure all customer records and sales data are up to date and maintained, accurate and complete in accordance with company guidelines to meet both internal and external reporting requirements
Ensure the internal price book is kept up to date
Ensures stock is kept to 45 days' supply
Raise repair orders/purchase orders for any additional work required
Book all vehicles into stock promptly and accurately
Report sales volumes in manufacturer website
Monitor and achieve departmental KPI's
Provide dealership and manufacturer reports on time and in full
Provide regular feedback to team members
Ensure new and used vehicles are registered when requested with all paperwork completed with correct documents in the deal folder prior to vehicle registration
Ensure vehicles are transferred in a timely manner with transfer paperwork to be given on day of delivery
All work is to be carried out at a standard in line with Services NSW
Payments made to Services NSW are posted to the general ledger
Ensure the timely and accurate submission of all work to Services NSW
Maintain a sound knowledge of all dealership products and services
To accept instructions with regards to work practices and employment conditions from senior staff
Maintain product knowledge and ensure the use of most relevant and up-to-date information
Routine problems identified during the course of work are to be solved with unusual problems referred to management
Attend internal and manufacturer information sessions and training courses to maintain and improve industry and product knowledge and enhance individual skills.
Communicate to internal and external stakeholders in the appropriate manner
Assist other staff members as required and within abilities
Act in a manner consistent with branding expectations
Identify areas of improvements and contributes with positive suggestions
Use initiative and is pro-active
Perform other duties as requested by Management
Stock Swap
NADIN finalisation
- Accounting and Floorplan finalisation
ERA finalisation
Stock Build
NADIN upload from management request
Stock Intake
New Car
- New vehicle stock intakes to ERA
Used Car
Trade in Intakes
- DTC Audit preparation Monthly
DTC Requirement preparation monthly
- Repair Order Creation for stock from MTK for sold vehicle sand stock vehicles
- Aftermarket Purchase Order
- Parts Purchase Order
AIMS stock Controlling
New Car Flagging on AIMS
- New Vehicle RDA
- On Selling Demo
- DEMO RDA at month End
Adherence and commitment to Company Policies & work practices:
Carry out all duties as per Company's core values and Mission Statement
Abides by Company Workplace Health & Safety Policy
Actively participate in the implementation of WHS in the workplace by identifying and reporting workplace hazards, developing safe work practices and ensuring own work environment complies with WHS Legislation
Displays care for the health and safety of self and others
At all times, acts professionally and handles sensitive business information appropriately in order to promote a positive image of the company and brand
Complies with all legal obligations including adherence to Company Code of Conduct, Anti-Discrimination, Anti-bullying and Workplace Harassment Policies
Awareness and adherence to the Trade Practices and Privacy Act
Abides by Company Smoking In the Workplace Policy
Obey all road laws when test driving customer vehicles and/or company vehicles
At all times speak loyally of the product, colleagues and Company
Accept instructions with regard to work practices and employment conditions from Senior staff
Adheres to appropriate Dress Code as instructed by individual site Manager, in line with Company and Manufacture Corporate Identify guidelines
WHAT ARE WE LOOKING FOR?
Focus on Customer Service
Current C Class Drivers Licence
High level of numeracy and literacy
Ability to gather and interpret data
Up to date clerical and administration skills with an attention to detail
Computer literate and familiar with CRM and Office programs
Punctual
Communicates respectfully, clearly and effectively with a wide variety of personalities
Maintains confidentiality
Demonstrates an ability to work in a team environment
Maintains a positive attitude
Acts honestly and with integrity
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